Our Thinking

You might find a higher education challenge you've been trying to solve.
Case studies, eBooks, videos, and whitepapers.

View allViewing: Student Experience

Featured

Simplifying financial aid for students and staff Ellucian
Videos / Operational Efficiency

Simplifying financial aid for students and staff Ellucian

Learn how Brookdale Community College uses Colleague® Self-Service Financial Aid to reduce paperwork, speed award processing, and keep students in the loop and on track.

Read more
Shorter wait times + a round-the-clock help desk = happy students
Videos / Student Experience

Shorter wait times + a round-the-clock help desk = happy students

SUNY Broome Community College wanted to improve its service levels by reducing wait times and ensuring that students could get the answers they needed, when they needed them.

Read more

Latest

  • College Students and Their Data
    White Papers / Student Experience

    College Students and Their Data

    From application to graduation, U.S. students give colleges an incredible amount of their personal data, and they both want and expect schools to use that data in a way that optimizes their college experience and career.

  • Selecting a Student Success Solution for Higher Education
    White Papers / Modernizing Your Campus

    Selecting a Student Success Solution for Higher Education

    According to the United Nations Educational, Scientific, and Cultural Organization (UNESCO), approximately 90% of the fastest-growing jobs will require some form of higher education. It falls to higher education to ensure that there are enough suitably qualified graduates to satisfy demand.

  • Peer leadership
    White Papers / Enrollment and Retention and Advancement

    Peer leadership

    The power of peer influence on human development is well documented. And higher education has been harnessing this power to improve student success for decades. Yet many peer leadership programs are geared toward first-year students or are limited in scope.

  • The psychology of student attention
    White Papers / Student Experience

    The psychology of student attention

    In a saturated media landscape, recruiting, and enrollment officers are in an unprecedented battle for attention. Winning that battle depends on understanding how today’s prospective students think and act—and adjusting your own thinking and actions accordingly.

  • Helping students succeed
    White Papers / Student Experience

    Helping students succeed

    Building on the educational principles that promote student learning and graduation, this white paper describes new ways of using early alerts to bolster early engagement.

  • When it comes to financial aid, self-service serves everyone
    eBooks / Student Experience

    When it comes to financial aid, self-service serves everyone

    This eBook offers strategies and tools for making financial aid an easier, more productive experience for students, staff, and your institution.

  • Simplifying financial aid for students and staff Ellucian
    Videos / Operational Efficiency

    Simplifying financial aid for students and staff Ellucian

    Learn how Brookdale Community College uses Colleague® Self-Service Financial Aid to reduce paperwork, speed award processing, and keep students in the loop and on track.

  • Shorter wait times + a round-the-clock help desk = happy students
    Videos / Student Experience

    Shorter wait times + a round-the-clock help desk = happy students

    SUNY Broome Community College wanted to improve its service levels by reducing wait times and ensuring that students could get the answers they needed, when they needed them.

  • Students Expect Data to Transform College Experience—Can Colleges Deliver?
    Infographics / Student Experience

    Students Expect Data to Transform College Experience—Can Colleges Deliver?

    Today’s students are comfortable sharing their personal information but they expect more in return from schools when they do. Just like with an app, they prefer to “give to get” when it comes to data.

  • The Student Success Imperative
    Infographics / Enrollment and Retention and Advancement

    The Student Success Imperative

    If you define student success as earning a degree in four years, then almost half of today’s students are failing.