Ellucian Application Management Services

Ellucian Application Management Services

Between managing new technologies, data assets, and shrinking budgets, IT departments can’t afford to worry about managing applications, too. With Ellucian Application Management Services, we oversee daily administration of enterprise applications so your IT resources can tackle strategic priorities.

Improve application performance while freeing IT staff for strategic projects

Reduce costs

Reduce costs

Eliminate the burden and cost of recruiting, training, and retaining quality, specialized technology professionals

Enhance reliability

Enhance reliability

Improve reliability and availability of your applications, backed by service level agreements, to improve productivity of your end-users

Maintain control

Maintain control

Provide consistent service to your users through proactive application, server, and network monitoring, troubleshooting

Reduce risk

Reduce risk

Reduce operational risk by managing critical applications and project risk during new implementations or software upgrades

Features

24/7 application monitoring

Accelerate time-to-value of your technology investment

Enable Ellucian to perform timely application updates and upgrades, while meeting stringent data privacy and security requirements

  • Tiered service packages that provide the scope, service levels, and pricing to meet your institution’s unique needs
  • Application and  database management, upgrades, updates, and technical support
  • 24/7/365 application and database monitoring, troubleshooting, and support
  • Performance health check, testing, and tuning
  • Select from a catalog of software upgrades, monitoring, support, and other services of your choice to meet your specific needs

How it works

Application Management Services experts monitor the applications that power your campus while a dedicated specialist oversees any issues that may arise. In addition, you get the predictability of a fixed price with the flexibility of remote, onsite, and hosted service delivery options.

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Who is using Ellucian Application Management Services?

Almost 100 institutions rely on Ellucian Application Management Services to oversee applications every day.