Ellucian Client Support
Finding the answers you need to keep your systems at peak performance means having access to the right resources. Whether you need solution information, want to research best practices, or need to resolve issues, the new Ellucian Support Center provides a vibrant community—and a wealth of resources—to help.
With a flexible, intuitive interface, the Ellucian Support Center makes it easy to find all the information you need to keep your skills current and your systems running strong.
This new site replaces the Customer Support Center and AnswerNet and is accessible through a new single sign-on portal, the Ellucian Hub.
Ellucian Hub »
If you’re a current client and have not received your new ID and login, you can
Because of the high volume of new registrations,
responses to reported registration errors may be delayed. Please remain
patient while we work to resolve the user-specific
problems that have been encountered. If you have already reported an
issue, please do not report it again but instead wait for the support team to
contact you in coming days. If you have an urgent product issue that you cannot submit due to registration errors,
please send an email with the details of the product issue to firstname.lastname@example.org.