Ellucian Technology Management Services
IT that supports institutional excellence isn’t a revolutionary concept. It’s a legitimate expectation. And outsourcing these functions to expert service providers is a legitimate option for institutional leaders seeking to improve IT.
Ellucian Technology Management Services provide institutions with structured, comprehensive access to our resources and expertise. The services include dedicated on-site leadership, flexible remote services, and access to specialists with expertise in key higher education technologies. You can eliminate obstacles, control non-discretionary spending, and use IT more strategically to fulfill institutional priorities.
“Prairie View has benefitted greatly from our long-term relationship with Ellucian. Our entire technology infrastructure has been transformed to better serve our students, faculty, and staff.”
—Dr. Corey Bradford, Sr., Senior Vice President for Business Affairs, Prairie View A&M University
With Ellucian Technology Management Services, you benefit from:
- Flexible, capable resources: Resources scale seamlessly, provide needed breadth and depth of skill, and leverage our experience with customers and institutions from across higher education.
- A methodology for continuous improvement: Our methodology provides service-level agreements, capture and reporting of metrics, improvement plans, and escalation processes to ensure consistent predictable performance.
- A flexible cost model: Our knowledge of higher education technology management practices and our broad resource base allow us to create efficiencies that result in better performance.
Together, these benefits provide a stable and predictable technology environment that supports the success of your institution and the people who depend on it to learn, grow, and thrive.