Breaking down silos to achieve institutional success

Join us at Ellucian South America and Caribbean User Group #SACUG17. You’ll have the opportunity to meet with Ellucian industry experts and peers to discuss solutions for a modern, connected institution.

We invite you to explore our latest technology solutions, designed specifically for higher education. Join the Ellucian community as we work together to help your students succeed.

If you have any questions about the event, email [email protected]

Why attend?

Your attendance is vital to our collective success. At SACUG17, you will discover ways to:

  • Help every student succeed
  • Enhance the student experience
  • Meet the changing expectations of your constituents
  • Make every resource count by maximizing efficiency
  • Develop a plan for institutional growth

Who will be there?

#SACUG17 will welcome guests from across the Caribbean, Central America, and South America regions. Attendees include:

  • Ellucian clients
  • Employees of other invited higher education and vocational institutions
  • Third-party exhibitors
  • Industry analysts
  • Speakers and special guests


No cost to register

Register today!

Host Institution


Thank you for hosting us.

Learn more about COSTAAT

Universidad COSTAATT

Hotel and Travel

Hyatt Regency Trinidad

1 Wrightson Rd, Port of Spain, Trinidad and Tobago
(+1 868) 623 22 22

Cost: $139 plus tip. Includes breakfast and internet.
Special rate available until September 25th

Reserve your stay here.

Events and Program

Monday, October 16th 2017

01:00 p.m. - 05:00 p.m.

Banner 9 workshop

05:00 p.m. - 06:30 p.m.

Registration at Hyatt Regency

07:00 p.m. - 09:00 p.m.

Buses and Welcome Cocktail at House of Angostura

Tuesday, October 17th 2017

07:00 a.m. - 08:45 a.m.

Breakfast and registration

08:45 a.m. - 09:00 a.m.


09:00 a.m. - 09:40 a.m.

Welcome words Ministers of Education

09:40 a.m. - 09:50 a.m.

Social Responsibility

09:50 a.m. - 10:30 a.m

Ellucian Corporate and Strategy Update

10:30 a.m. - 11:00 a.m.

Expo solution partners, networking and coffee break

11:00 a.m. - 11:45 a.m.

Keynote Speaker

11:45 a.m. - 12:30 p.m.

Latest Ellucian Innovation solutions

12:30 p.m. – 12:50 p.m.

Official Photo

12:50 p.m. - 02:00 p.m.


02:00 p.m. - 02:45 p.m.

Executive Panel Banner 9

02:45 p.m. - 03:30 p.m.

Business Intelligence Strategy

03:30 p.m. - 04:00 p.m.

Expo solution partners, networking and coffee break

04:00 p.m. - 04:45 p.m.

Ethos Platform in action

04:45 p.m. - 05:30 p.m.

Ellucian Executive Panel

05:30 p.m. - 05:45 p.m.


07:30 p.m. - 10:30 p.m.

Gala Dinner and Cultural Program - Hyatt Regency

Wednesday, October 18th, 2017

07:30 a.m. - 08:15 a.m.

Breakfast, Expo solution partners and networking

08:15 a.m. - 09:00 a.m.

Transportation to COSTAATT Chaguanas’ Campus

09:00 a.m. - 09:05 a.m.


09:05 a.m. - 09:15 a.m.

Student Success in action

09:15 a.m. - 10:00 a.m.

Case Study

10:00 a.m. - 12:00 a.m.

Birds of a feather

12:00 p.m. - 12:45 p.m.

User Group Committee Meeting

12:45 p.m. - 02:00 p.m.


02:00 p.m. - 02:30 p.m.

Closing Ceremony

03:00 p.m.

Transportation to Hyatt Regency Hotel

Keynotes and guest speakers

Carlos Tapia

Chief Strategy Director UM and UM Studios Head

Carlos is a journalist and social communicator profession and publicist for adoption. Born in Chile, it has over 12 years experience in digital marketing, has worked in various digital media in Chile, Italy and Mexico for clients such as Diageo, Aeroméxico, Procter & Gamble, FCA, Sony, LG, Nestle and Discovery Channel, among others.

Regionally and locally has directed creative and content with major challenges for Mexico the best brands of equipment.

It was the first Creative Director at regional level digital agency actively recognized and subsequently led for nearly 3 years the area of Digital Marketing DraftFCB.

He created his own agency with a focus on communication and marketing; after a successful process, he decided to sell it and look for other areas. Today is Chief Strategy Director and UM Studios Head, besides being a teacher and speaker in more than 25 events annually.

Garland Hall

Senior Vice President of Customer Success, Ellucian

Garland Hall is the senior vice president of customer success at Ellucian. In this role, he is responsible for managing Ellucian’s global support strategy and customer support operations. Mr. Hall has more than 20 years of experience building and leading world-class organizations.

Prior to joining Ellucian, Mr. Hall served as the executive vice president of customer care for Deltek, a leader in enterprise software and information solutions for government contractors and professional services firms. Before joining Deltek, Mr. Hall was the chief customer officer for EnterpriseDB, where he managed the overall customer experience and served as the customer advocate to the executive team.

Mr. Hall began his career in the software industry with Descartes Systems Group and earned his undergraduate degree from Liberty University. He serves on the board of Year Up National Capital Region.

Kari Branjord

Senior Vice President of Product Management—ERP, Ellucian

As senior vice president of product management—enterprise resource planning, Ms. Branjord is responsible for Ellucian’s ERP and student information systems, which includes Banner™ by Ellucian, Colleague® by Ellucian, Ellucian Elevate™, PowerCampus™ by Ellucian, and Ellucian Quercus.

Ms. Branjord joined the company in 2011 focused on Banner, and added the entirety of the ERP portfolio in December 2015. She continues to drive Banner Transformation, as well as initiatives around Elevate, Banner and Colleague SaaS.

Prior to joining Ellucian, Ms. Branjord had thirteen years of direct experience in higher education. She has always been involved in enterprise software, primarily leading implementations at the multi-institution systems of the University of Colorado and the University of Minnesota. During that time she also served as the president of the Higher Education User Group for Oracle applications, representing 700 schools worldwide and advocating for advances in those systems.


We encourage you to meet other attendees, find colleagues with common interests or just speak with peers during the networking events, coffee and tea breaks. Take the time to gather, discuss and collaborate.

Exhibition area

Enjoy the dedicated free time to network and exchange impromptu dialogues with your peers and Ellucian partners in the exhibition hall. For more information about our sponsors and partners, please visit the sponsors and exhibitors list.

Evening event

COSTAAT, as host university, TouchNet and Evisions, invite us to Gala Dinner and Cultural Program, October 17th at 7:00 p.m. This is a perfect opportunity to unwind and network with your peers. Remember to wear a white outfit. Details to be announced soon.

Social Responsibility

We have selected ALTA: the Adult Literacy Tutors Association, a non-profit organization in existence since 1992, which provides the only comprehensive, structured, adult literacy program in Trinidad and Tobago

As a non-governmental organization, ALTA uses easily accessible public spaces as venues for its classes, ranging from community centers, libraries, and schools to churches. Literacy instruction is available free to the public and students only pay $3US for workbooks each term.

ALTA will share additional information about their mission and the work they do during SACUG and they will have a table at the Exhibit area to be able to accept your generous donations.

Let's donate!

Ellucian will double the final amount of donations.

The Adult Literacy Tutors Association of Trinidad and Tobago

Solution Partners

Thank you to our sponsors


COSTAATT LogoEllucian LogoEvisions LogoTouchnet Logo


D2L Logo

Sponsorship opportunities

Learn More