Higher education trends, challenges, and latest thinking.

Case Studies / IT Standards and Architecture

Meeting student expectations for 24x7 IT support

Pepperdine University outsourced and upgraded its IT help desk offerings to meet student needs—and enabled a wave of other IT service innovations in the process.

Read more
Spotlights / Cloud for Higher Ed

Infosec tips for higher ed

Tips for assessing your risk of an information security breach and creating a cybersecurity plan to protect your institution’s data

Read more
Videos / Student Experience

Helping students connect to the digital campus

Learn how Mercer County Community College delivers the modern tech experience that today’s students want and expect.

Read more

Data governance: Next steps

Four tips to ensure your governance plan succeeds.

Read more


We’re committed to expanding our community. See all the ways our customers talk to us, help design solutions, and connect with peers. Then, join the conversation.

Read more