Meet one-on-one with support experts who can help you solve your specific issues.

Dates and Times

  • Sunday, April 7   9:00 a.m. – 4:30 p.m.
  • Monday, April 8   10:00 a.m. – 5:30 p.m.
  • Tuesday, April 9   8:00 a.m. – 5:00 p.m.


The Ellucian Action Line Center is staffed by support analysts who provide onsite answers and advice for Banner® by Ellucian, Ellucian Degree Works™, Ellucian CRM Recruit™, Ellucian CRM Advance™, Ellucian CRM Advise™, PowerCampus™ by Ellucian, and Colleague® by Ellucian. Support analysts will provide step-by-step guidance and personal support by appointment. Registered attendees will be able to schedule their appointments before or during the conference using the Ellucian Live My Portal page.

Now accepting nominations for the Ellucian Impact Award

The Ellucian Impact Award celebrates higher education visionaries who inspire others to push the boundaries of technology and innovation. The annual award, previously known as the EllumiNation Award, recognizes a stand-out customer institution using technology to produce a better student experience, become more efficient, and to resolve challenges. The Ellucian Impact Award is a single award offering a $25,000 grant for the winning institution and $5,000 grants for two finalists. Winning entries will demonstrate unique vision and innovation, impact on the institution and students, creativity in the application of technology to meet objectives, and/or impact on the higher education community at large.

Learn More


One of the greatest benefits of attending Ellucian Live is the opportunity to interact with this global community. We’ve built in a variety of opportunities for you to connect with your peers.


If you cannot find your answer in the list of frequently asked questions below, email us using the button below.

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Frequently asked questions

What is Ellucian Live 2019?

Ellucian Live is one of the largest, higher education-specific user conferences in the United States. It is produced and managed by Ellucian with the support of our clients and partners. The conference provides training and industry-related sessions over four days. We anticipate approximately 7,500 attendees at Ellucian Live 2019.

What is the Ellucian Degree Works™ Forum?

Held independently from Ellucian Live 2019, this fee-based forum focuses exclusively on Ellucian Degree Works™ and offers attendees the opportunity to explore the solution in depth, network with peers, share ideas and experiences, and find out what’s new and next. Click here to learn more.

What is the Ellucian Executive Forum, and how can I attend?

The Ellucian Executive Forum, held independently from Ellucian Live, is an invitation-only, fee-based event for executives of Ellucian customers on valid maintenance agreements. Registration is not open to the public and is strictly limited. It focuses on how executives can effectively address today’s key challenges while continuing to ensure student success.

When is the deadline to submit to the Call for Proposals?

Call for proposals closed on October 19, 2018.

Do lead presenters get a discount for Ellucian Live and/or Ellucian Degree Works Forum?

Yes, the lead presenter on an accepted, concurrent session for either program is eligible for a discount. Click here for the full discount policy for presenters.

Are Ellucian Partners able to submit?

Call for proposals closed on October 19, 2018. We do review Ellucian partner proposals. If accepted, there will be a fee. Click here to learn more.

When will Ellucian Live 2019 and Ellucian Degree Works Forum 2019 registration open?

Registration is open now.

When will hotel rates be posted?

Hotel rates are posted here.

This will be my first time visiting New Orleans. What can I expect?

New Orleans is a place like no other. In New Orleans, European traditions blend with Caribbean influences. The street names are in French and Spanish, the Creole architecture comes in a carnival of colors, and the voodoo is a Caribbean import. The magic is irresistible.

The food and music are legendary and steeped in history. Haitian and African Creoles developed an exotic, spicy cuisine and were instrumental in creating jazz and Cajun zydeco. You will eat well and be entertained in the Crescent City.

The average temperature in April is in the upper 70s during the day and upper 50s at night—perfect weather for exploring the city’s many districts, including the French Quarter, the Central Business District, and the Warehouse and Arts District, where the convention center is located. You may also want to explore the shops and restaurants on Magazine Street, listen to jazz on Frenchmen Street, and ride the streetcar along St. Charles Avenue to see the historic mansions.

How do I access the Ellucian Live recorded resources?

Recordings from Ellucian Live 2018 are available to conference attendees and those who have paid to access the recordings. For instructions on how to access the recordings, click here.

Note: Recordings from Ellucian Live 2017 are still available. For instructions on how to access the recordings, click here.

What are future dates and locations for Ellucian Live?

The next two years of Ellucian Live programs are:
2020 Ellucian Live will be in Orlando, FL from April 4-8
2021 Ellucian Live will be in Anaheim, CA from April 11-14

Where do I send payments?

Check Instructions
Please make check payable to "Ellucian Live" and send to:
Bank of America Lockbox Services
14327 Collections Center Drive
Chicago, IL 60693
Attn: Ellucian Live 2019
Federal Tax ID: 45-3767548

Wire Instructions
Bank of America
100 West 33rd Street
New York, NY 10001
ABA# 026009593
Beneficiary Name: Ellucian Company L.P.
Account # 81880-91099

If you are paying by check or wire transfer, please read the following instructions and refer to the Ellucian Live 2019 terms and conditions regarding payment requirements and deadlines.
If you are paying by check, a copy of your invoice must accompany any payment made to Ellucian. If your institution is paying for multiple invoices with one check, a copy of each invoice being paid must accompany the payment. A purchase order is not an accepted form of payment. If you arrive on-site with a balance due, you will be required to pay the full on-site price for the package selected.