Privacy Policy

Ellucian Commitment to Privacy

Ellucian is committed to maintaining your confidence and trust, and accordingly complies with the following Privacy Policy to protect the personal information you provide online.

Last update 4 October 2017

This Privacy Policy describes our practices in connection with information we may collect through your use of our website (our “Site”). By using our Site, you consent to our collection and use of the information described in this Privacy Policy. If you are an Ellucian customer, please visit this page to read about our privacy policies and practices relating to customer and student information we may collect in providing Ellucian products and services to you.

Ellucian has self-certified to the EU-U.S. Privacy Shield Framework regarding the collection, use and retention of personal data transferred from the European Economic Area to the United States. Ellucian also complies with the U.S.-Swiss Privacy Shield Framework regarding the collection, use and retention of personal data transferred from Switzerland to the United States and has self-certified that it adheres to the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. Please click here view our Privacy Shield Policy. References to “this Privacy Policy” include the Privacy Shield Policy. If there is any conflict between the terms herein and the terms of our Privacy Shield Policy with respect to personal data transferred from the European Economic Area and/or Switzerland to the United States, the Privacy Shield Policy shall govern.

Collection and Use of Information

Ellucian will only collect your personal information (such as your name, address, or telephone number) if you provide it to us voluntarily. Personal information collected on our Site may be stored and processed in the United States or any other country in which Ellucian and its affiliates and agents maintain facilities. By using our Site, you consent to the storage, processing, and transfer of your personal information outside your country.

In addition, as you use our Site we automatically collect certain information regarding your visit, including information about your equipment, browsing actions and usage patterns. We may use cookies to assist us in collecting this information. A cookie is a small file placed on the hard drive of your computer. You have the ability to delete cookie files from your hard drive at any time or avoid cookies by configuring your browser to reject them or to notify you when a cookie is being placed on your hard drive. Ellucian, on its own or through third party vendors, occasionally uses first-party and third party cookies together to inform, optimize and serve ads based on your past visits to our Site. The techniques Ellucian’s third party vendors employ do not collect personal information, such as your name, email address, postal address, or telephone number. You can visit this page and this page to opt out of such advertising.

Ellucian occasionally hires other companies to provide services on our behalf; for example, to process event registrations. Ellucian will provide these companies only with the information they need to deliver the services, and they are contractually prohibited from using that information for any other purpose.

At any time, while accessing our Site, any user may decline participation in any activity that would require submission of personal information (e.g., responding to a survey email or engaging in an e-commerce transaction). Your decision not to participate will not affect your ability to use any other feature on our Site.

Ellucian may offer you opportunities to engage in blogs, forums, and Twitter and Facebook accounts that are designed to be visible to other users, including comments and postings. You should be aware that any personally identifiable information you choose to submit via those media can be read, collected, and used by other participants, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit when you engage in such activities.


Ellucian has implemented a number of security features to help prevent the unauthorized release of or access to personal information. Although Ellucian has endeavored to create a secure and reliable site for you, the confidentiality of any communication or material transmitted to or from Ellucian via the Site or email cannot be guaranteed.

External Web Sites

Some hyperlinks and banner advertisement may link to third party websites. You should be aware that these third party websites are not controlled by Ellucian and are not subject to this Privacy Policy. You should check the privacy policies of the third party websites to see how your personal information will be collected and used.

Your Consent

By using our Site, you consent to the collection and use of the information described in this Privacy Policy by Ellucian. Ellucian may modify this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post those changes on this page with a date stamp indicating the date of the update. Your continued use of this Site following the posting of changes to these terms will mean you accept these changes. You have the right to access the personal information that Ellucian has collected about you. You may also do the following at any time by contacting us at [email protected]:

  • Opt out of any future contacts from us
  • See what information we have about you, if any
  • Change, correct or have us delete any information we have about you
  • Express any concern you have about our use of your information

How to Contact Us

Should you have any questions or concerns about this Privacy Policy, please contact us at [email protected].