Campuses want to be involved in decision making. With all of the consortiums, advisory boards, beta groups, webinars—working with Ellucian is more collaborative than it’s ever been. It’s good to feel valued by your vendor, and to have a bit of say in the direction of where we are going and what we are using.
The kinds of questions I’m getting from students are far more complex. I love that they have these kinds of questions. It tells me that they’re able to deeply examine and understand their loan and aid information through Colleague Self-Service Financial Aid. They’re better informed.
Ellucian CRM Recruit has taken a lot of stress out of our application process and admission process. Since we’ve gone to Recruit, we’ve been able to go down to about a quarter of the time it used to take.