Insights

Everything you’d ever want to know about trends, challenges and latest thinking in higher education.

Latest Insights

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How do students feel about the registration process?

College students share their experiences with their school’s class registration process and procedures for identifying course prerequisites.

Video
How do students learn what courses transfer?

Two students discuss how advisors at their two-year institutions supported their transfer process and how they determined which courses were eligible for credit.

Article
Multi-Factor Authentication: Your Belt-and-Suspenders Approach

How can institutions lessen the impact of compromised passwords? By implementing multi-factor authentication. Learn more. 

Video
What do students discuss with their advisors?

Hear students speak candidly about how many times they spoke with an advisor in the past year, what they talked about, and what help the wished they received.

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The cost of changing majors

A student shares how changing his major impacted his course work, graduation date, and tuition cost.

Article
Enhancing the Student Experience: Digital and Beyond

Increasingly, customer experience is dictating strategy - so how does this affect operations, capabilities and technology in higher education?

Success Story
New student information system supports compliance with increased regulation

Christie’s Education improves the staff and student experience while getting control of its data reporting.

Video
Royal Holloway, University of London prepares for digital transformation

Higher education is on the cusp of a digital transformation. Here is Royal Holloway’s story and how they are preparing their institution for the ‘digital tidal wave’.

Article
Digital Transformation: Where do you start?

Digital transformation is our new blockchain. However, digital transformation can feel somewhat less tangible than other technology ‘hot topics’ but we must start somewhere.