Insights

Everything you’d ever want to know about trends, challenges and latest thinking in higher education.

Latest Insights

Article
How chatbots benefit higher ed

Chatbots provide information quickly, meeting the needs and expectations of students and staff. This primer explains how chatbots work and how they benefit higher ed.

Success Story
A better way to manage faculty workload and compensation

Integration helps the Memorial University of Newfoundland and Labrador boost efficiency.

Success Story
A cool (or warm) approach to integrating data

Kirkwood Community College integrates data between its ERP and HVAC system to save money and time.

Success Story
New student information system supports compliance with increased regulation

Christie’s Education improves the staff and student experience while getting control of its data reporting.

Article
Build a virtual one stop students love

A virtual one stop helps institutions meet the needs and expectations of current and future students. It's a way to modernise without building a new facility.

Success Story
Providing students with course access anywhere

Schoolcraft College used Ellucian Ethos to change its course delivery model and give students off-campus access to highly demanding software applications.

Video
Royal Holloway, University of London prepares for digital transformation

Higher education is on the cusp of a digital transformation. Here is Royal Holloway’s story and how they are preparing their institution for the ‘digital tidal wave’.

Article
Humanising chatbots to improve the student experience

Well-designed conversational UI allows students to communicate with chatbots the same way they would a person, and provides the services they want and need.

Article
Digital Transformation: Where do you start?

Digital transformation is our new blockchain. However, digital transformation can feel somewhat less tangible than other technology ‘hot topics’ but we must start somewhere.

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