Insights

Everything you’d ever want to know about trends, challenges and latest thinking in higher education.

Latest Insights

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Transforming data into an institutional asset

How the University of La Verne uses analytics—and sound data governance—to gain key institutional insights

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Building a one-stop shop to improve student outcomes

How did this Texas community college revamp its student services to provide wraparound support?

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Improving outcomes with pathways reforms

How College of the Desert increased completion and transfers—and virtually eliminated its equity gap.

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Better information helps students make better decisions

By improving data and streamlining processes, Saint Peter’s University developed a holistic system that improved the student experience from day one.

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Enhancing the Student Experience: Digital and Beyond

Increasingly, customer experience is dictating strategy - so how does this affect operations, capabilities and technology in higher education?

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How chatbots benefit higher ed

Chatbots provide information quickly, meeting the needs and expectations of students and staff. This primer explains how chatbots work and how they benefit higher ed.

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A better way to manage faculty workload and compensation

Integration helps the Memorial University of Newfoundland and Labrador boost efficiency.

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A cool (or warm) approach to integrating data

Kirkwood Community College integrates data between its ERP and HVAC system to save money and time.

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New student information system supports compliance with increased regulation

Christie’s Education improves the staff and student experience while getting control of its data reporting.

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