Insights

Everything you’d ever want to know about trends, challenges and latest thinking in higher education.

Latest Insights

Success Story
Building a stronger workforce

Building a better career services office to meet the needs of today’s students.

Success Story
Using early alerts to help students navigate financial aid

Building a better career services office to meet the needs of today’s students.

Article
The importance of alignment in change management

Looking to make a change at your institution? You’ll need support and alignment to make it work.

Video
Chatbots provide our students information 24/7

Hear how COSTAATT is using Alexa to answer student questions in real time.

Success Story
New student recruitment system supports postgraduate programme growth

NUI Galway streamlines the application process with Ellucian CRM Recruit, delivering an improved experience for staff and students.

Article
Change management isn't a checklist—it's about adoption

Change in higher ed is inevitable—but how an institution tackles those changes can make all the difference

Article
Change leadership: Communications best practices

Properly and effectively communicating change in higher education is critical. You’re not just dealing with employees—you’re dealing with people who are emotionally invested with their workplace and its culture. And an ineffective communication strategy in this environment can be disastrous. Here’s how to do it right.   
 

Video
What do students think about degrees and credentials?

A college student majoring in IT explains why he chose to pursue a college degree, what he thinks about credentials, and why lifelong learning is important to his career goals.

Video
Re-engineering processes for student success

Hear how Kent State University is undergoing a digital transformation journey to use data to increase student outcomes.

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