Insights

Everything you’d ever want to know about trends, challenges and latest thinking in higher education.

Latest Insights

Video
Meeting workforce needs through shared technology

CSCU improves efficiency and speeds time to graduation by implementing shared technology to change the service delivery paradigm.

Article
Enhancing the Student Experience: Digital and Beyond

Increasingly, customer experience is dictating strategy - so how does this affect operations, capabilities and technology in higher education?

Success Story
A better way to manage faculty workload and compensation

Integration helps the Memorial University of Newfoundland and Labrador boost efficiency.

Video
Royal Holloway, University of London prepares for digital transformation

Higher education is on the cusp of a digital transformation. Here is Royal Holloway’s story and how they are preparing their institution for the ‘digital tidal wave’.

Article
Digital Transformation: Where do you start?

Digital transformation is our new blockchain. However, digital transformation can feel somewhat less tangible than other technology ‘hot topics’ but we must start somewhere.

Article
Change management doesn’t end at go-live

Once the project is completed, the work isn’t over. Change management is a continuing process.

Article
Change management: The crucial role of engagement

Getting all the right people together for a project is only half the battle. For effective change management, you must keep everyone engaged.

Success Story
Building a stronger workforce

Building a better career services office to meet the needs of today’s students.

Success Story
Using early alerts to help students navigate financial aid

Georgia State University applies the power of analytics to identify and assist students in need.