Insights

Everything you’d ever want to know about trends, challenges and latest thinking in higher education.

Latest Insights

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Meeting workforce needs through shared technology

CSCU improves efficiency and speeds time to graduation by implementing shared technology to change the service delivery paradigm.

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Royal Holloway, University of London prepares for digital transformation

Higher education is on the cusp of a digital transformation. Here is Royal Holloway’s story and how they are preparing their institution for the ‘digital tidal wave’.

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Chatbots provide our students information 24/7

Hear how COSTAATT is using Alexa to answer student questions in real time.

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What do students think about degrees and credentials?

A college student majoring in IT explains why he chose to pursue a college degree, what he thinks about credentials, and why lifelong learning is important to his career goals.

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Re-engineering processes for student success

Hear how Kent State University is undergoing a digital transformation journey to use data to increase student outcomes.

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The rapidly changing role of a campus CIO

How Yeshiva University is building a culture of collaboration.

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Why career advising means so much

Career guidance is a vital service that many students need to help them learn about possible career paths and job opportunities.  

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How many people does it take to answer a single advising question?

Students sometimes need to speak to four, five, even six people to get the answer to a single advising-related question.  

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Less repetitive data entry; happier students

To improve efficiency and overall student service, this college sophomore suggests reducing the number of times students need to re-enter their personal information.