Insights

Everything you’d ever want to know about trends, challenges and latest thinking in higher education.

Latest Insights

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Royal Holloway, University of London prepares for digital transformation

Higher education is on the cusp of a digital transformation. Here is Royal Holloway’s story and how they are preparing their institution for the ‘digital tidal wave’.

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Chatbots on Campus

Hear how students from the College of Science, Technology, and Applied Arts, Trinidad and Tobago (COSTAAT) are using chatbots and how Alexa is helping improve their campus experience.

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Chatbots provide our students information 24/7

Hear how COSTAATT is using Alexa to answer student questions in real time.

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Exceeding Student Expectations

Ellucian Experience provides students with access to dynamic data and personalised content based on their needs, in a single interface available anywhere at any time.

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How many people does it take to answer a single advising question?

Students sometimes need to speak to four, five, even six people to get the answer to a single advising-related question.  

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Less repetitive data entry; happier students

To improve efficiency and overall student service, this college sophomore suggests reducing the number of times students need to re-enter their personal information.

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Do communications impact a student’s college choice?

Students, alumni, and administrators agree: personalised, data-informed communications make a real difference in prospect engagement and enrolment. 

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Guided pathways helps bolster student success

How guided pathways is helping one student succeed.

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