Resources

From white papers to one sheets, technical documentation to how-to guides; you’ll find it all here.

Latest Resources

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How do students feel about the registration process?

College students share their experiences with their school’s class registration process and procedures for identifying course prerequisites.

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How do students learn what courses transfer?

Two students discuss how advisors at their two-year institutions supported their transfer process and how they determined which courses were eligible for credit.

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Better information helps students make better decisions

When Saint Peter’s University took a wholistic view at their student experience, they realised that by providing better information and streamlining technological processes, they could improve interactions between students and staff and help students succeed from orientation through graduation. Watch to learn more about their Pathways to Distinction strategic plan.

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What do students discuss with their advisors?

Hear three students speak candidly about how many times they spoke with an advisor in the past year, what they talked about, and what help the wished they received.

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The cost of changing majors

A student shares how changing his major impacted his course work, graduation date, and tuition cost.

Royal Holloway - Digital Wave
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Royal Holloway prepares for digital transformation in higher education

Higher education is on the cusp of a digital transformation. Here is Royal Holloway’s story and how they’re preparing their institution for the "digital tidal wave."

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Chatbots on Campus

Hear how students from the College of Science, Technology, and Applied Arts, Trinidad and Tobago (COSTAAT) are using chatbots and how Alexa is helping improve their campus experience.

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How Yeshiva University is building a culture of collaboration

The role of the CIO is evolving from being a manager to being a strategic partner with the campus president. The skills of the CIO are changing rapidly, too. To support this changing role, a culture of collaboration is necessary, says Yeshiva University’s Chief Information Officer Jim Vasquez. Watch as he explains how they’re creating that culture at their institution.

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University of San Diego - Registration is a snap

After the University of San Diego implemented the updated Banner® Registration application in Banner® Student, it had a 47 percent decrease in call volume in regards to registration issues and registration help desk tickets diminished significantly. Watch the video to learn why this efficient, easy-to-use app delivers a superior user experience.