Resources

From white papers to one sheets, technical documentation to how-to guides; you’ll find it all here.

Latest Resources

Royal Holloway - Digital Wave
Video
Royal Holloway prepares for digital transformation in higher education

Higher education is on the cusp of a digital transformation. Here is Royal Holloway’s story and how they’re preparing their institution for the "digital tidal wave."

Video
Shorter wait times, happier students

SUNY Broome Community College wanted to improve its service levels by reducing wait times and ensuring that students could get the answers they needed, when they needed them. They found a knowledgeable partner in Ellucian Help Desk Services. Student satisfaction and enrolment have been on the rise ever since.