The Education University of Hong Kong

Developing a connected environment

A major digital transformation to drive further enhancements and improvements with Ellucian Banner at the core.

The Education University of Hong Kong
99%

of rules-based fees calculations were automated

80

days of individual labour saved

10

seconds to create a CRN

Results

  • Improved process efficiencies
  • Reduced administrative burden
  • Enhanced student experience

Summary

Committed to creating a truly connected and engaging environment, EdUHK was an early adopter of Banner, seeing its potential to modernise and streamline the entire student lifecycle from admissions to graduation. Today Banner is embedded deep within the university and is also fully integrated with other critical systems such as LMS, finance and HR.

“Banner is a key component in our commitment to supporting our students to become the best they can be,” says John Hui, CIO. ”It has allowed us to create a complete and totally integrated environment that meets their needs and encourages their growth and development. It has become our system of record and the backbone of the university.”

Having enjoyed the benefits for well over a decade, EdUHK decided to review functionality and take it to the next level. Says John Hui, CIO: “We wanted to achieve this through upgrades and added features, and also by reducing time-consuming administrative functions for our staff, giving them more time to spend on added value initiatives for students.”

EdUHK assembled a digital transformation team and worked closely with Ellucian to review activity and establish a strategy for change.

Author
John Hui
CIO
The Education University of Hong Kong

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