Northwestern Michigan College University Center
Northwestern Michigan College

Modernising registration for today's lifelong learners

Challenge

Increase efficiency by eliminating cumbersome manual enrolment and registration processes

Results
  • Increased online registrations
  • Better use of staff time
  • Improved tracking and analytics

Searching for an enrolment solution that improves efficiency and yields actionable data

Like many community colleges, Northwestern Michigan College’s (NMC) extensive non-credit and extended education programmes are designed to serve a wide variety of students—from summer enrichment and year-round youth programmes to courses specifically designed for those age 50 and older. The number of different demographic groups necessitates a more complicated enrolment process than a standard for-credit course might.

With this in mind, NMC began looking for an enrolment solution specifically geared toward continuing education and workforce development. The institution already had a robust ERP, but the needs of its non-credit department required a different solution.

NMC wanted a solution that would allow students to self-register. Perhaps just as importantly, they preferred a solution that would integrate with its current ERP so administrators would have a holistic view of a student over the course of his or her academic journey, including both credit and non-credit programmes.

The college implemented Ellucian Elevate™ in January 2017. With the implementation, it has been able to categorise its courses, offer search functionality, and communicate more effectively with students. It has also helped NMC free-up valuable resources within the department allowing staff to focus more on marketing and developing courses, rather than taking phone calls and registering students. The online system also helps NMC to keep track of which courses are most popular, or which ones may need to be eliminated.

You could use Elevate however you want to, and there's so many different ways that schools can configure how they are entering their data for courses.

Maureen Carlson, Publication and Promotion Specialist, Northwestern Michigan College Extended Educational Services

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