Insights

The latest thinking about higher education trends, innovations, and challenges.

Latest Insights

Video
It’s important to be intentional about change

Why Tiffin University’s president follows Kotter’s change model and how it helps her effectively lead her institution through the change process.

Success Story
Call Center Services provides 24/7 support

By implementing a call center, SUNY Rockland Community College expanded their help desk services and increased their overall satisfaction rating.

Article
COVID-19 as Advancement's innovation opportunity

How Advancement professionals can embrace the changes made by the pandemic and build a template for the future.

Infographic
How to advocate for higher ed on Capitol Hill

Here are five guiding principles for interacting with elected officials to help institutional leaders advocate for higher ed

eBook
Higher education's role in racial equality and opportunity

Ellucian President and CEO Laura K. Ipsen speaks with three college presidents about leading through crisis and the importance of open community dialogue.

Success Story
Practicing agile operations

Learn how Oregon State University Foundation was able to pivot quickly to remote operations in response to the pandemic.

Success Story
Shifting application processing online

By automating its document management process, Ajman University improved access control, search capability, and the online application review process.

Video
Why higher ed CIOs should have a seat at the president’s table

Technology impacts every facet of the institution. Higher ed CIOs help inform decision making at the cabinet level.

Article
Transforming into a virtual campus: Is it time to reassess your institution's priorities?

Mehmet Batmaz, head of IT infrastructure at the University of Greenwich, discusses the guiding principles and benefits of his institution’s digital strategy.