Insights

The latest thinking about higher education trends, innovations, and challenges.

Latest Insights

Article
How college presidents are planning for fall 2020 and beyond

Higher education is facing tremendous challenges heading into fall 2020, but many leaders see opportunity as well.

Success Story
Call Center Services provides 24/7 support

By implementing a call center, SUNY Rockland Community College expanded their help desk services and increased their overall satisfaction rating.

Article
Transforming into a virtual campus: Is it time to reassess your institution's priorities?

Mehmet Batmaz, head of IT infrastructure at the University of Greenwich, discusses the guiding principles and benefits of his institution’s digital strategy.

Success Story
Charting the right path with IT governance

Here’s how Brookdale Community College implemented a strong IT governance policy to bolster the college’s mission.

Article
Security, privacy, and compliance in the cloud

Lehigh University’s chief information security officer discusses cloud security, compliance, and vendor partnerships.

Article
The cloud’s vital role in business continuity

Waukesha County Technical College’s Chief Security Officer and CIO Rodney Nobles explains why his institution moved to the cloud, and how the move has paid off.

Article
How the cloud powers the modern campus

Bryant University’s VP for technology discusses his institution’s cloud migration.

Success Story
Delivering a seamless employee experience

Julie Ouska, Colorado Community College System, shares how employees are using self-service to get immediate answers to their benefits questions.

Success Story
Delivering the experience students crave

Students at Colorado Community College System are registering, paying bills, and checking grades on their mobile devices with Banner Student Self-Service.