Insights

Everything you’d ever want to know about trends, challenges and latest thinking in higher education.

Latest Insights

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How to set up a governance process at your institution

Establishing a governance process helps IT teams define communication roles and align their systems and activities with the business needs of the institution.

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Chatbots provide our students information 24/7

Hear how COSTAATT is using Alexa to answer student questions in real time.

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Why we jumped forward in technology

Learn how California Institute of Integral Studies will benefit from moving to the cloud.

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Re-engineering processes for student success

Hear how Kent State University is undergoing a digital transformation journey to use data to increase student outcomes.

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Driving culture change on campus

To keep pace with change, higher education CIOs need to be partners, communicators, and change leaders.

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The rapidly changing role of a campus CIO

How Yeshiva University is building a culture of collaboration.

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Why career advising means so much

Career guidance is a vital service that many students need to help them learn about possible career paths and job opportunities.  

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How many people does it take to answer a single advising question? 

Students sometimes need to speak to four, five, even six people to get the answer to a single advising-related question.  

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Less repetitive data entry; happier students

To improve efficiency and overall student service, this college sophomore suggests reducing the number of times students need to re-enter their personal information.

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