Insights

Everything you’d ever want to know about trends, challenges and latest thinking in higher education.

Latest Insights

Article
Change management doesn’t end at go-live

Once the project is completed, the work isn’t over. Change management is a continuing process.

Success Story
New student recruitment system supports postgraduate program growth

NUI Galway streamlines the application process with Ellucian CRM Recruit, delivering an improved experience for staff and students.

Article
Change management: The crucial role of engagement

Getting all the right people together for a project is only half the battle. For effective change management, you must keep everyone engaged.

Success Story
Liberating data for informed decision making

University of California, Riverside CIO Danna Gianforte explains how the institution is integrating systems across departments to create more efficient dashboards.

Success Story
Building a stronger workforce

Building a better career services office to meet the needs of today’s students.

Success Story
Using early alerts to help students navigate financial aid

Georgia State University applies the power of analytics to identify and assist students in need.

Article
The importance of alignment in change management

Looking to make a change at your institution? You’ll need support and alignment to make it work.

Video
Chatbots provide our students information 24/7

Hear how COSTAATT is using Alexa to answer student questions in real time.

Article
Change management isn't a checklist—it's about adoption

Change in higher ed is inevitable—but how an institution tackles those changes can make all the difference

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