Insights

Everything you’d ever want to know about trends, challenges and latest thinking in higher education.

Latest Insights

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Chatbots provide our students information 24/7

Hear how COSTAATT is using Alexa to answer student questions in real time.

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Why we jumped forward in technology

Learn how California Institute of Integral Studies will benefit from moving to the cloud.

Article
Change management isn't a checklist—it's about adoption

Change in higher ed is inevitable—but how an institution tackles those changes can make all the difference

Success Story
Proactive engagement bolsters student success

Here’s how Hawkeye Community College improved student engagement.

Success Story
Expanding market reach and improving the experience for students and staff

Here's how Roger Williams University modernized its non-credit enrollment system.

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Exceeding Student Expectations

Ellucian Experience provides students with access to dynamic data and personalized content based on their needs, in a single interface available anywhere at any time.

Article
Change leadership: Communications best practices

Properly and effectively communicating change in higher education is critical. You’re not just dealing with employees—you’re dealing with people who are emotionally invested with their workplace and its culture. And an ineffective communication strategy in this environment can be disastrous. Here’s how to do it right.   
 

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What do students think about degrees and credentials?

A college student majoring in IT explains why he chose to pursue a college degree, what he thinks about credentials, and why lifelong learning is important to his career goals.

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Re-engineering processes for student success

Hear how Kent State University is undergoing a digital transformation journey to use data to increase student outcomes.

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