Insights

Everything you’d ever want to know about trends, challenges and latest thinking in higher education.

Latest Insights

Video
The cost of changing majors

A student shares how changing his major impacted his course work, graduation date, and tuition cost.

White Paper
Course correction: Helping students find and follow a path to success

Overwhelmed by choosing a major and fulfilling degree requirements, students share how guided pathways reforms and technology tools are helping them succeed.

White Paper
Stronger Together: The Benefits of Shared Technology Environments

Learn how shared technology environments are empowering state systems to drive digital transformation at their member institutions.

Article
Making the web more inclusive with WCAG 2.1

Web standards help everyone get their work done equally. The updated guidelines provide more accessibility for people with permanent and temporary disabilities.

Article
Getting faculty invested in student success

How do you get faculty involved to help boost graduation rates? Here are a few tips.

Article
Build a virtual one stop students love

A virtual one stop helps institutions meet the needs and expectations of current and future students. It's a way to modernize without building a new facility.

Article
Humanizing chatbots to improve the student experience

Well-designed conversational UI allows students to communicate with chatbots the same way they would a person, and provides the services they want and need.

Success Story
Reaching today’s students with mobile technology

Midlands Technical College developed a robust communication strategy with Ellucian CRM Recruit that uses mobile technology to help students through the enrollment process.

Video
Chatbots on Campus

Hear how students from the College of Science, Technology, and Applied Arts, Trinidad and Tobago (COSTAAT) are using chatbots and how Alexa is helping improve their campus experience.

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