Overwhelmed by choosing a major and fulfilling degree requirements, students share how guided pathways reforms and technology tools are helping them succeed.
Well-designed conversational UI allows students to communicate with chatbots the same way they would a person, and provides the services they want and need.
Chatbots provide information quickly, meeting the needs and expectations of students and staff. This primer explains how chatbots work and how they benefit higher ed.
Establishing a governance process helps IT teams define communication roles and align their systems and activities with the business needs of the institution.
