Welcome to the NEW Ellucian Customer Center
We are very excited to launch the NEW Ellucian Customer Center on February 25th, 2019! The Customer Center replaces the current Ellucian HUB, providing an improved navigation model and overall customer experience. Check out our onboarding resources, browser compatibility statement, and FAQ document for more information:
Ellucian Customer Center Onboarding Resources
Want a full walkthrough of the new Customer Center, with best practices and tips? Watch this onboarding webinar now!
Want a higher level overview of the new Ellucian Customer Center? Check out this tutorial!
- Have questions about the new Ellucian Customer Center? Check out our FAQ document.
- Want to know if the Ellucian Customer Center will work with your browser? Please read our browser compatibility statement.
- Need to sign up for a Customer Center account? Register now!
- If you have questions, comments, or concerns, please email us at [email protected]
Customer Center Introduction
This video provides an overview of the Customer Center home page including the components displayed, news and announcements.
Improved Navigation and Menus
This video displays the improved menus and navigation options for the new Customer Center.
Improved Case Creation
This video highlights the new case creation page, the ideas area, and refining the article view.
Building a Profile
This video highlights how to edit your profile, and new features of the profile section.