Ellucian Partners' response on Apache Log4j issue
In addition to Ellucian’s response on our products, we are actively working with partners to understand the impact of Log4j across our partner products. This page provides current status for partner products Ellucian resells. Where available we have linked to public statements from our partners. However, we advise all of our customers to directly inquire with the relevant Ellucian partner for the latest information regarding their solution since the information on Log4j is changing quickly.
Please note, partners whom Ellucian does not directly resell are not included in this status page. Please contact these companies via their standard sales or support channels.
Ellucian solutions enabled by partner products
Adirondack Solutions does not use Log4j directly, but does have a dependency on Log4j2 in an underlying system. Current status is here.
Ellucian Travel & Expense Management and Ellucian Invoice
Emburse Chrome River undertook remediation action for Log4j. A full statement and actions performed by product is available here.
Ellucian Supplier Management and Ellucian Purchase
ESM Solutions have stated they do utilize Log4j. Contact ESM here.
Ellucian Talent Management
NeoEd have stated they do utilize Log4j. Current status is here (Customer login required).
Ellucian Payment Center
TouchNet indicated mitigation steps were undertaken. Current status is here (Customer login required).
Processmaker have stated they do not utilize Log4j. Current status is here.
Banner Document Management
OpenText have stated they have not used an impacted version of Log4j. Current status is here.
Colleague Reporting and Operating Analytics
SAP has stated Business Objects is not impacted by Log4j. Current status is here (Customer login required).
Partner products resold by Ellucian
Ellucian has mitigated Cloud and managed servers and recommends customers to do the same. Current status and downloads for Broadcom (Automic) are here.
Remediation and protection steps were undertaken. Full details and current status is available here.
Remediation steps were undertaken for Five9 products. Please contact Five9 for latest status.
Remediation information here. Full details for Hyland products can be found here (Customer login required). Please contact Hyland for latest status.
Please see status for Banner Analytics here.
Remediation and mitigation steps were undertaken. Current status is here.
Ellucian has mitigated Jaspersoft servers that Ellucian manages and has instructed customers to do the same. Current status and download for Jaspersoft are here.
Partner has stated that they do not utilize Log4j. Contact Courseleaf here.
College Board (PowerFAIDS)
Partner has stated that they do not utilize Log4j. Contact College Board here.
Partner has stated that they do not utilize Log4j. Partner statement can be found here.
ISE Inc. (EnterpriseSCHEDULE)
Partner has stated that they do not utilize Log4j. Contact ISE here.
Synoptix Software (Compusoft)
Partner has stated that they do not utilize Log4j. See Synoptix Log4j statement here.
Syntellis Performance Solutions (Axiom Higher Education Suite)
Partner has stated that they do not utilize Log4j. Contact Syntellis here.