Ellucian Customer Success Services
Accelerate adoption and maximize solution value with your Customer Success Manager.
Personalized, proactive guidance
Get customized assistance on implementation, training, solution adoption, and future technology strategy with an industry-certified Ellucian Customer Success Manager (CSM).
Consistency & cohesion
A single point of contact to ensure your experience is integrated and seamless.
Tailored success plans that meet your business and technology objectives.
Regular engagements keep you informed and connected on your adoption path.
Resources at your fingertips
Webinars, adoption tools, release updates, and the Customer Center keep you infromed.
To be able to work with someone who really knows my account, knows what's going on, knows our strategy, the ups and downs—it's been a tremendous boom for our institution and part of our success.