Insights - Norfolk state university
Norfolk State University

Building an amazing student experience in the cloud.

Challenge

Shift to cloud-based infrastructure to improve the student experience 

Results
  • Lower costs 
  • Modern, mobile experience 
  • Improved campus efficiency, communications

A look at Norfolk State University’s connected campus. 

Norfolk State University’s (NSU) Director of Enterprise Applications, Lana Ludanova, is laser focused on ensuring students have a first-rate experience. So much so that she calls her department the “BASE” team, which stands for Building an Amazing Student Experience. 

Ludanova and other university leaders believe that improving the student experience is critical to increasing enrollment numbers and solidifying an institution’s reputation for excellence. And they know that modernizing NSU’s technology infrastructure will play a key role in their success. 
 
“I want us to go from being system-oriented to services-oriented,” says Ludanova. “We need to make things like billing and registration painless for students and free-up faculty and staff to support them in more strategic ways.” 

Becoming more service oriented includes migrating core applications and data to the cloud, which NSU began doing in 2017. Their student information system is now hosted in the cloud, and they’ve begun using software-as-a-service (SaaS) applications. Their ultimate destination is an all-cloud, all SaaS campus—a truly connected campus. 

I want us to go from being system-oriented to services oriented.

Lana Ludanova, Director of Enterprise Applications, Norfolk State University

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