Insights - Arizona western college cloud
Arizona Western College

IT effectiveness reaches new heights in the cloud.

Challenge

Transform technology infrastructure and improve scalability, security, and cost to meet the needs of students

Results
  • Scalability and greater cost-effectiveness 
  • Reduced risk and improved system reliability 
  • Improved quality of tech support

The cloud makes college IT more efficient, scalable, and secure. 

The central IT team at Arizona Western College (AWC) was mired in fixing daily system issues, maintaining aging programs, and serving as more of a service help desk for the college. 

AWC was soon in search of a systems solution that would remove the burden of daily maintenance and campus services, and free up staff for more strategic work. 

After a year of cost-benefit analysis and strategic assessment, Arizona Western College (AWC) board and staff agreed that outsourcing management of its hosting and applications in the cloud was the right decision.  

They chose Ellucian as a partner for both the short-term transition and long-term support. 

Implementing cloud services took six months—a relatively short amount of time considering the technical and cultural shifts required.  

The central IT team is now able to work on more strategically significant projects, and faculty and staff have access to tech support 24/7, 365 days a year.  

And rather than having to train on-site staff to keep up with constantly changing technology, AWC benefits from a team of experts that can quickly deploy any solutions needed.  

Engaging a partner like Ellucian to manage our technology in the cloud was an easy decision once we realized the potential to significantly improve service for current and prospective students.

Dr. Glenn E. Mayle, President, Arizona Western College

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