Polk State College Selects Ellucian to Implement Digital Transformation

Ellucian Banner SaaS to Upgrade Technology Operations at Community-Oriented Public Institution

RESTON, VA and WINTER HAVEN, FL — Ellucian, the leading higher education technology solutions provider, today announced that Polk State College, a multi-campus institution serving over 20,000 students in Florida, has chosen Ellucian Banner SaaS to modernize its technology operations. A new Ellucian customer, Polk State joins more than 1,100 institutions worldwide in the cloud with Ellucian and more than 500 institutions in the cloud with their full Student Information System (SIS) and Enterprise Resource Planning System (ERP).

Polk State College will implement Banner, a world-class comprehensive ERP system that includes student, financial aid, HR, and finance components. The move to Banner SaaS will create an integrated digital campus that connects students, faculty, and staff across departments. The new cloud-based infrastructure will deliver flexibility, efficiency, and long-term sustainability, enabling Polk State to refine business processes across the institution.

“Our College is thrilled to partner with Ellucian to strengthen our technological infrastructure and foster a more seamless, modernized Polk State experience for both students and employees,” said Dr. Angela Garcia Falconetti, President of Polk State College. “Ellucian Banner is a leading higher education enterprise resource planning and student information system that will strengthen connectivity across our campuses and processes. This contributes directly to the Polk State mission of providing access to quality higher education through means including innovative technologies.”

“As an institution that prioritizes student success, access to a quality education, and workforce development, Polk State College will be well served by Ellucian Banner SaaS,” said Laura Ipsen, President and CEO, Ellucian. “This cloud-based solution will equip faculty and staff with integrated data across systems to support student success and create a more efficient campus. We look forward to a strong partnership with Polk State College to support the modernization of its technology operations.”

For more information on Banner, visit: https://www.ellucian.com/solutions/ellucian-banner.

About Polk State College

Located in Polk County, Florida, and established in 1964, Polk State College is a multi-campus institution serving more than 14,000 students with Bachelor of Applied Science, Bachelor of Science, Associate in Arts, and Associate in Science degrees, as well as 9,000 individuals in a wide range of certificate and workforce training programs. The College also operates three charter high schools.

Polk State’s advantages include small class sizes; hands-on learning; dedicated faculty; day and night classes; online options; affordable tuition; excellent financial aid; and a diverse community and vibrant student life, including fine arts opportunities, clubs, and intercollegiate athletics.

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From demographic shifts to rapid digital acceleration driven by the COVID-19 pandemic, reimagining the higher education recruiting model has never been more valuable for colleges and universities. The silver lining to pandemic-related disruptions is that the creative and agile solutions they spurred form a strong foundation for innovation. Emerging higher education recruitment trends provide a roadmap to success in an uncertain future, while also addressing problems that have plagued admissions long before 2020.

According to the National Student Clearinghouse Research Center, postsecondary enrollment has dropped 2.6% since fall 2020, representing a total 5.8% drop since fall 2019. Institutions of all types and sizes have been drastically impacted by the pandemic, but community colleges have been hit hardest, facing a 15% decline in full- and part-time students.

Understanding the “great enrollment crash”

While the pandemic created major new hurdles in higher education, it also revealed existing signs of an inevitable “great enrollment crash.” In a market flooded with competition from a host of new educational models, institutions must not only convince prospects to choose their school, but to pursue a postsecondary degree in the first place.

These circumstances—along with the economic recession and a projected drastic decline in the U.S. birth rate—would have impacted enrollment regardless, but along with the pandemic, their effect on institutions varies widely. The Chronicle of Higher Education reports that while application volume rose 10% in 2021, the increase is more indicative of a steady quantity of applicants applying to a wider range of schools, namely selective private colleges and large universities that have dropped standardized testing requirements.

In parallel, 2020 reports from the Common App “sounded the alarm in response to troublingly low application activity among first-generation and fee waiver–receiving applicants.” Those numbers have improved somewhat in 2021, but still point to significant opportunities for recruiters to close those gaps.

Competition for new students will be fierce in the years ahead. Institutions, whether public or private, large or small, can future-proof their recruitment strategy by exploring forward-thinking trends transforming the industry.

Trend 1: Virtual recruiting

In 2020, it felt like there would never be a satisfying replacement for in-person recruitment experiences on college campuses, but both students and staff found a way. DIY tours sprang up on social media platforms like TikTok and Instagram, while admissions and enrollment teams connected with prospects via email, chat, text, virtual meetings, and even old-fashioned phone calls.

While most campuses are now open for in-person learning again, these digital tools are here to stay, with 75% of institutions saying the pandemic has changed the way they use technology to support recruitment and enrollment. Face-to-face engagement may be the ideal, but remote solutions will continue to serve recruiters, particularly in reaching international and low-income students who may not have the opportunity to visit campuses.

The infrastructure behind electronic communication is also rapidly evolving, with more than half of institutions reporting that cloud services will enable their enrollment and admissions management in the years to come. With the cloud’s capacity to strategically process high volumes of data, recruiting staff can capture every touch—from emails and texts to chatbot interactions and internet forms—to better lead prospective students on a personalized journey.

Next moves

1.     Follow the lead of your student employees who conduct campus tours and utilize social media. They know which platforms and stories will be authentic, entertaining, and compelling, and their testimonials are what prospective students want to hear.

2.     Train staff on CRM and virtual meeting tools so they can easily meet and stay in touch with candidates.

3.     Even with campuses open for in-person learning, continue virtual tours to provide more inclusive access to prospective students who might not be able to visit due to distance, finances, or a lack of transportation.

Digital transformation in action

Today, having a social media presence is a given for higher education institutions. How those channels are leveraged is what sets colleges and universities apart. Prospects are more likely to engage with communication personalized to their needs, and the same holds true on social media. For McGill University, this means running more than 40 accounts dedicated to different aspects of student life, with additional community-run pages on which off-campus students can connect.

Broader social media strategies not only serve a greater range of student needs, but also speak directly to groups underserved by traditional recruitment methods. McGill’s annual First-Generation Week is a prime example, providing panels and networking activities that anyone can attend via Zoom. The opportunity to hear directly from currently enrolled, first-generation students gives prospects access to critical decision-making information, such as what kind of financial aid is available and how to apply for it, while providing a glimpse into the kind of community resources they might engage with on campus.

Trend 2: Digitized and automated student services

The flexibility, convenience, and cost savings of virtual services has made digitization an essential step for the future. Even pre-pandemic, services requiring paper forms, in-person visits, or long wait times were quickly being modernized to meet the expectations of students in an on-demand world.

Digitizing enrollment services helps create a seamless experience for students as they apply for college and financial aid, submit their deposit, register for classes, pay tuition, and check on requirements as their college career progresses. Modernization also eases work for staff and faculty, trading paperwork and outdated technology for more time with students, enabling the high-touch communications that build successful connections between students and institutions.

Next moves

1.     Replace the “pivot” with planning. Assess current tools and identify best practices for digitizing services. Are the digital tools purchased in the rush to go remote the best options? What functional silos still exist and how can technology eliminate them? Which manual recruitment activities can be improved?

2.     Support automation that lets staff and faculty focus on mission-critical work. Chatbots can answer simple questions to free staff for more complex requests. Digitizing basic functions like filling out paperwork, chasing down signatures, and entering data allows people more time to innovate and handle higher-level tasks.

3.     Personalize communications with data. Whenever you can capture data about prospective students—through outlets such as the FAFSA, scholarship applications, on-site forms, or emails with recruitment staff—you build a better picture that can help your institution personalize outreach and chart a path to future success.

Digital transformation in action

In the past, Garden City Community College (GCCC) had to process applications manually, a cumbersome task that occupied 60-70% of the admission team’s time. Automation has transformed the way GCCC’s staff engages with prospects, freeing up time for personalized communication and streamlining the admissions process.

While efficiency gains provided immediate, tangible benefits, optimization has also demystified admissions for students. With user-friendly dashboards, prospects know exactly where they stand in the process and what steps they still need to take. Additionally, automated follow-up emails help students keep up with deadlines and—when integrated with other student-focused services—maintain continuity and momentum from application to enrollment.

Trend 3: Data and integration

After 2020, recruitment and admissions officers can no longer rely on historical data. Moving forward, data needs to be drawn together from previously siloed functions, communications, web forms, financial aid, and more.

By broadening your data pool and access to it, you can look beyond the traditional lead sources that have been disrupted (such as testing services), drive predictive analysis to inform planning, and uncover new targets for recruitment, such as different geographic areas or transfer students. Similar to how institutions with integrated systems were better equipped to adapt to remote learning, integrated analytics programs will help admissions teams solve enrollment problems, both now and in the future.

Far beyond enrollment, shared data enhances the entire student lifecycle. When information can flow smoothly between departments, institutions are better equipped to meet constituent needs efficiently and effectively. Digitized services help accelerate this process, but it also requires a shift in culture. Fostering responsible data ownership and communication campus-wide will enable collaboration and help ensure students are supported from recruitment to graduation and beyond.

Next moves

1.     Integrate data across campus. One of the most important ways to improve data use is to look for solutions that break down digital silos, so that each prospective or current student has a complete, non-compartmentalized data set.

2.     Democratize access to data. Easy-to-use dashboards help staff find what they need quickly as well as discover information they may not have found otherwise. Flexibility in building reports, creating dashboards, and drilling deeper is crucial as technology expertise and needs range across roles and offices.

3.     Support creative solutions with data. Better data access can spark fresh approaches to old problems and support new innovations. Pilot programs, such as chatbot deployment or social media campaigns, can be easily assessed and tweaked as data develops. 

Digital transformation in action

In an evolving market, data has become higher education’s most valuable tool for keeping up. In an interview with EdTech Magazine, Bucknell University shared how advanced analytics modernized and scaled their recruitment strategy, taking a proactive approach to projected demographic declines.

“Advanced analytics has been critical in changing enrollment management and helping us better understand our existing populations and think about new populations,” says Vice President for Enrollment Management Lisa Keegan.

Using a predictive data strategy, Keegan’s team assessed their current outreach to be too heavily concentrated in the surrounding region. Due to limited resources, however, they had to be strategic about expanding their scope. Through analytics, Bucknell can identify best-fit prospects in other regions, and then strategically use their resources to maximize their chance of enrollment.

Digital innovation creates new recruitment opportunities

Enrollment success in a post-pandemic world will require recruiting professionals to think globally, locally, and digitally. The wants and needs of tomorrow’s students will continue to shift, so the ability to recruit on a variety of platforms, digitize services, and capture new data will be critical for making ideal matches between students and institutions.

Recruitment professionals have the unique opportunity to establish an institution’s relationship with students and their families. By harnessing data, they can create a foundation for success from the start.

Learn more about what digital transformation can do for your recruitment and enrollment efforts.

3 higher education recruitment trends to boost enrollment
Teaser Text

Three higher education recruitment trends can provide a roadmap to success in an uncertain future, while also addressing problems that have plagued admissions long before 2020.


  • Increased attendance at Senior Day events
  • Reduced lines and wait times for prospective students
  • Increased focus on institutional goals


Each semester, the admissions team at Midlands Technical College (MTC) invites area high school seniors to visit their campuses, learn about MTC, and get excited about going to college.

They were primarily using email to communicate with prospective students about the event but soon found that students weren’t responding or even checking their email. So, they implemented a mobile strategy to improve their communication with prospective students by reaching them where they are and improve their experience on campus.

MTC worked with Ellucian to connect a text messaging application to their constituent relationship management (CRM) solution, Ellucian CRM Recruit, and then created an advanced find for mobile communications. Text messages are sent from the CRM and appear on the dashboard in real time, so staff have all information in one place during the event.

“What we really wanted to do was be able to have the messages and our communication history right there on the student records, so we could see everything right there and know what they’ve been told, what information they may have missed, anything like that,” says Peebles.

Students are encouraged to reply to the text message with just their name to be added to the Fast Lane. This lets them skip any lines at the event.

For students who don’t respond to the text message, or who don’t have a mobile phone, they can still take advantage of mobile check-in stations. Staff are positioned around campus with the list of registrants on their smartphone. As students arrive, they can check in with a staff member and go straight to the event.

Mobile check-in stations allow staff to assist students, especially those who may feel lost on a new-to-them campus, in multiple locations. And it eliminates bottlenecks and congestion, especially when large groups show up at the same time.

This mobile communication strategy has increased the number of students who register and show up to the event, reduced wait times, and improved efficiencies.

“It’s made us look a lot better, much more tech savvy than just having a piece of paper or the laptop on the table,” Peebles adds. “We want to give a good impression to our students. As much as possible, show them that we’re trying to be up-to-date on the latest technology.”

Staff have responded favorably, too. When they are signed into the CRM, whether on their phone or laptop, they have all the information they need at their fingertips. They can see how many students were sent a text message and of those how many responded, which according to Peebles is about 75 to 80 percent of students.

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Reaching Gen Z students through mobile communications

Midlands Technical College modernized their communication strategy and event registration process with Ellucian CRM Recruit

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Bryan Peebles
Associate Director in Admissions and Testing
Midlands Technical College
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Midlands Technical College uses Ellucian CRM Recruit to reach prospective students by text message, increasing event attendance, reducing wait times, and improving their experience.


As recruitment has gotten increasingly competitive in the wake of the COVID-19 pandemic, the University of the Incarnate Word (UIW) has developed a targeted communication strategy to grow their application pool and meet the expectations of prospective students today.

Processing multiple application types across several professional schools, UIW consolidated a range of student data into one platform using CRM Recruit. Custom imports eliminated time-consuming manual data entry and enabled UIW to focus on innovative outreach efforts such as a contactless “Drive Thru Tour” for prospective students to safely explore the campus. Additionally, with the capacity to separate applicants into different constituencies, UIW could personalize and automate messages to each targeted group at every stage of the admissions funnel, ensuring that they never lose touch with their incoming class.

Using processing and communication tools from Ellucian Recruit, UIW was able to improve efficiencies and increase applications during the pandemic, while equipping themselves for continued innovation in the years to come.

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University of the Incarnate Word

Segmenting and targeting communication led to application increases. 

University of the Incarnate Word

Year-over-year increase in total applications


Year-over-year increase in completed applications


Reduction in manual data input time

Julie Weber
Senior Director, Enrollment Services
University of the Incarnate Word
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As recruitment has gotten increasingly competitive, the University of the Incarnate Word (UIW) has developed a targeted communication strategy.


  • A better student experience for applicants—from their first engagement with the university and beyond
  • Applicant-processing inefficiencies eliminated, allowing the university to increase activity within the postgraduate admissions function without having to expand the postgraduate admissions office
  • A self-funding investment, helping to deliver a more sustainable funding model


The National University of Ireland, Galway (NUI Galway) receives a regular stream of undergraduate applications. However, the university’s plans for future growth is focused on its postgraduate student population. With ambitions to recruit students from the European Union and those further afield, NUI Galway’s 2020 vision is to increase postgraduate intake by over 10 percent.

The higher education sector in Ireland is generally experiencing increases in its international intake, with a growing number of students applying from outside the European Union, from countries including China, India, North America, and Brazil.

For NUI Galway, bringing its full postgraduate recruitment process in-house and streamlining the way it is handled by the admissions office was an important step toward achieving the university’s ambitions.

“The appetite for introducing efficiencies through technology is changing. In order to be a world-class university, we have to be able to provide world-class services, and in order to deliver this we need to have the right systems to support those services,” says Stephen O’Dea, NUI Galway’s admissions officer.

It is this ambition to provide a world-class experience that led NUI Galway to consider a new student recruitment system that would streamline the recruiting and admission processes and support its postgraduate intake.

NUI Galway chose CRM Recruit to help the university consolidate its postgraduate application process by bringing together EU and non-EU applications and taking direct payment for the application fee, as is typical for institutions in Ireland. CRM Recruit also gave NUI Galway flexibility, since the solution can either be used as a standalone system or can integrate with other solutions. “The flexibility of Ellucian CRM Recruit was key because we knew that one size was not going to fit all. We knew there were different ways of doing things. We also wanted to have more control over the way we managed our recruitment processes at NUI Galway,” says O’Dea.

For NUI Galway, Ellucian stood out in the market for its dedicated approach to higher education, which was a key contributing factor in the overall decision-making process when selecting a student recruitment system. “It would have been a risk to go to another vendor that perhaps didn’t really understand the sector or the specific requirements of a university,” says O’Dea. “Ellucian’s expertise and knowledge of higher education, and ability to think creatively, gave us a considerable amount of comfort and reassurance. We wouldn’t have got to where we wanted to be today without the support from the team at Ellucian.”

The implementation of CRM Recruit has resulted in many efficiencies for NUI Galway with a far more streamlined application process for postgraduate applications. O’Dea concludes: “We’ve already started to identify ways in which we can enhance our student recruitment and marketing efforts with CRM Recruit—for example, target our own undergraduate students before they have graduated. Working together with Ellucian, we have shown that we are able to deliver a large-scale systems implementation project, on budget and in time, and do it well. Looking ahead, this has really set the stage for new, exciting initiatives at NUI Galway, and we are excited about the future.”

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New student recruitment system supports postgraduate program growth

NUI Galway streamlines the application process with Ellucian CRM Recruit, delivering an improved experience for staff and students

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Stephen O’Dea
Admissions Officer
The National University of Ireland, Galway
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New student recruitment system supports postgraduate program growth


  • Two-year graduation rate increased from 16% to 19%
  • Six-year graduation rate increased from 38% to 50%
  • More effective communications across campus


We've increased our two-year graduation rate in the last four years from 16% to 19%. We've increased our six-year graduation rate over a seven-year period from 38% to 50%. And among community colleges, 50% is a very good number. Retention is difficult for any institution, at a community college particularly. We take all comers for the most part. Most of our programs are open enrollment. Some aren't. So nursing, respiratory therapy, or health care programs are not open enrollment, but most are.

So, to retain a student, we have to do all sorts of things to keep those students engaged. Unless we have data, we cannot understand who our students are, how they are behaving in class, what we're doing right as an institution and what we're doing wrong as an institution. So, it's very important to us to have data, and very good data, to support the stories.

We have a program called CRM Advise that helps our counselors, our faculty, and staff communicate with our students very effectively. From the time they enter class, and actually before they enter class, until they leave, we want those students to be able to understand if they are going off track in any way, whether it would be grades, whether it be attendance, Advise helps us understand that.

Students, they think we're on their back, we're asking for too much information and we're intruding. And then they quickly realize that, for them to be successful, they need, in many cases, a helping hand. And so, it's up to us as faculty, as staff, as administrators to help our students stay on track.

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Data fuels increased graduation rates

Muskegon Community College strengthens student-counselor communications with Ellucian CRM Advise

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Dale Nesbary
Muskegon Community College
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Muskegon Community College strengthens student-counselor communications with Ellucian CRM Advise

Ellucian Expands Strategic Partnership with D2L

Closer alignment ensures customers a seamless end-to-end experience from sales through support

RESTON, VA  — Ellucian, the leading higher education technology solutions provider, today announced an expanded partnership with D2L, a global learning innovation technology leader. Based on customer demand, the organizations will extend their existing technology partnership to be inclusive of enhanced go-to-market capabilities to better serve customers.

As today’s higher education institutions recognize the evolving needs of students, faculty and staff, an integrated experience across technology providers is essential. Through their existing API integrations, Ellucian ERP/SIS platforms and D2L Brightspace automatically synchronize user, course and enrollment updates across systems in real-time and in bulk for hundreds of customers. A stronger partnership between Ellucian and D2L will make it easier for more colleges and universities to integrate their LMS and ERP/SIS platforms, ensuring a streamlined experience beginning with the sales process through to implementation and support.

“Ellucian’s open SaaS Platform was designed to support the unique and ever-evolving needs of higher education. With seamless integrations to Brightspace, Ellucian customers can link essential data to inform decision-making across all facets of the higher education experience,” said Steve Harris, Chief Revenue Officer, Ellucian. “Building on our longstanding partnership with D2L, our expanded agreement demonstrates our commitment to open and extensible technology platforms and will make it easier for institutions to secure the greatest value from their investments.”

"D2L is committed to delivering an integrated teaching and learning experience that enables the exchange of student information that is designed to drive collaboration, personalization and engagement," said Puneet Arora, Chief Revenue Officer at D2L. "We're delighted to expand our partnership with Ellucian, a leader in student information systems, and further enhance our powerful learning innovation platform, which currently enables more than 1,800 applications and technologies. I know our customers and partners will benefit greatly from our enhanced ecosystem that unites people, processes, data and technology to create highly personalized learning experiences.”

Ellucian proudly partners with a world-class ecosystem of organizations to provide higher education solutions and services that drive value for its customers, communities, and shareholders. For more information, visit: https://www.ellucian.com/partners.

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 EDUCAUSE 2021: Ellucian Showcases Solutions, Insights and Partnerships that Deliver the Future Now

RESTON, VA and PHILADELPHIA, PA — Ellucian, the leading higher education technology solutions provider, today announced details of its onsite presence at EDUCAUSE 2021, the annual conference that brings together IT leaders and professionals in higher education. Ellucian’s plans include breakout sessions, product demos and in-booth sessions reinforcing the company’s commitment to supporting the unique needs of today’s higher education institutions and learners.

More than 50 Ellucian experts will be onsite meeting with customers, partners and other conference attendees. Activities will highlight Ellucian’s ecosystem of innovations that connect all aspects of an institution’s technology on Wednesday, October 27 and Thursday, October 28 at booth #401. Demo stations will feature conversations around core application solutions, student lifecycle, extensibility and Ellucian Experience, the company’s new SaaS-based user experience platform that addresses student expectations and simplifies campus life.

“At Ellucian, we spend every day focused on how we can help drive success for the 26 million students and more than 2,700 institutional customers who benefit from our technology. Our solutions and services deliver modern technology platforms to support institutions so they can deliver the future now,” said Laura Ipsen, President and CEO, Ellucian. “Working with our partners and customers across the EDUCAUSE community, Ellucian is delivering the experience tomorrow’s students expect today.”

Ellucian’s 2021 EDUCAUSE Sessions include:

The Role of Institutions and Technology in Creative Inclusive Communities for Students in Online Learning
Wednesday, October 27, 2:15 p.m. – 3:00 p.m. ET
Location: 203AB, 200 Level
Tara Kissel, Senior Learning Experience Designer, Ellucian
Heidi Schuler, Learning Experience Designer, Ellucian

‘Crisitunity’: Learning from a Difficult Time to Make a Better Future
Thursday, October 28, 9:15 a.m. – 10:00 a.m. ET
Location: 108AB, 100 Level
Dr. Timothy M. Chester, Vice President for Information Technology, University of Georgia
Rupa Saran, Dy. Chief Information Technology Officer, Coast Community College District
John Rathje, Vice President for Information Technology and Chief Information Officer, Kent State University
Moderator: Dr. Timothy M. Chester, Vice President for Information Technology, University of Georgia

In-Booth Theatre Sessions:

Theater sessions will be held in Ellucian’s Booth (#401). Each 20-minute session will start at time indicated, with 15 minutes for presentation, and five minutes for Q&A. To register for the sessions below, visit https://lp.ellucian.com/educause-2021-booth-theater-registration.html.

Session: Connecting Your Campus Ecosystem with Ellucian Ethos
Wed, Oct. 27 at 12:30 p.m. ET
Thurs, Oct. 28 at 3:10 p.m. ET
Presenters: Mariam Tariq, SVP of Product Management, Ellucian; Michael Kennedy, Principal Solutions Consultant, Ellucian

Session: The “Experience” Your Constituents Need
Wed, Oct. 27 at 1:10 p.m. ET
Thurs, Oct. 28 at 12:30 p.m. ET
Presenters: Connie Minnick, Principal Solutions Consultant, Ellucian; Michael Kennedy, Principal Solutions Consultant, Ellucian

Session: Your Path to the Cloud
Wed, Oct. 27 at 1:35 p.m. ET
Thurs, Oct. 28 at 1:10 p.m. ET
Presenter: Bob Zwarycz, Solutions Architecture Director, Ellucian

Session: Improve Enrollment Outcomes with CRM Recruit
Wed, Oct. 27 at 10:35 a.m. ET
Thurs, Oct. 28 at 10:35 p.m. ET
Presenter: Tim Dawson, Principal Solutions Consultant, Ellucian

Session: Streamline Your Workflows for Your Campus
Wed, Oct. 27 at 3:10 p.m. ET
Thurs, Oct. 28 at 10:10 a.m. ET
Presenter: Connie Minnick, Principal Solutions Consultant, Ellucian

Session: Discover the Student Lifecycle – Learn More About CRM Advise and Degree Works
Wed, Oct. 27 at 10:10 a.m. ET
Thurs, Oct. 28 at 3:35 p.m. ET
Presenter: Tim Dawson, Principal Solutions Consultant, Ellucian

Ellucian is leading the digital transformation of higher education with more than 1,100 institutions worldwide in the cloud. For more information, visit: https://www.ellucian.com.

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Missouri Valley College Selects Ellucian to Upgrade Technology Operations

Ellucian Colleague ERP to Modernize the User Experience for Students, Faculty and Staff

RESTON, VA and MARSHALL, MO — Ellucian, the leading higher education technology solutions provider, today announced that Missouri Valley College (MVC) has selected Ellucian Colleague to modernize its technology operations. A new Ellucian customer, MVC joins more than 650 institutions worldwide using Ellucian Colleague.

Missouri Valley College will implement Colleague, a comprehensive ERP platform that connects students, faculty and staff across departments — including admissions, registration, student services, and billing. The new infrastructure will deliver flexibility and long-term sustainability, while both increasing IT security and providing 24/7 access to online services. Moving to Colleague will reduce manual processes and create a more efficient campus, equipping faculty and staff with integrated data across systems to support student success.

“We are thrilled to have partnered with Ellucian as we venture into a large-scale digital transformation here at MVC. We believe that this partnership will take our technologies and student services to new heights. Most importantly, we will be able to become a much more agile campus, a need that was recently heightened by the on-going pandemic,” said Omar AlRefae, Principal Software Engineer and CIO.

“Missouri Valley College recognizes that today’s students have high expectations for a modern user experience across all aspects of their daily life – including their college experience. By implementing Ellucian Colleague, MVC is transforming to meet the unique needs for their users, providing easy access and expanded offerings for students, faculty and staff,” said Laura Ipsen, President and CEO, Ellucian. “Colleague will unlock efficiencies campus-wide while freeing up IT resources to be more attentive to student needs. We welcome MVC to the Ellucian customer community and look forward to a strong partnership.”

For more information on Ellucian Colleague, visit: https://www.ellucian.com/solutions/ellucian-colleague.

About Missouri Valley College

Known for its dynamic, richly diverse, and friendly educational environment, Missouri Valley College offers many opportunities to grow in mind, body, and spirit. Grounded in the liberal arts, undergraduate studies empower students to master interdisciplinary skills needed to succeed in a knowledge-based global society. MVC offers over 30 academic programs, study abroad program, extracurricular activities, and a wide variety of sports. The most popular majors include education and business, criminal justice and exercise science. Above all, Valley is committed to student success. For more information, call (660) 831-4000 or visit www.moval.edu.

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Springfield College to Modernize Operations Using Ellucian SaaS Solutions

Cloud technology to streamline processes, integrate data and deliver an exceptional user experience

RESTON, VA and SPRINGFIELD, MASS — Ellucian, the leading higher education technology solutions provider, today announced that Springfield College has selected Ellucian’s SaaS technology to modernize operations and improve the user experience for students, faculty and staff. A new Ellucian customer, Springfield College joins more than 1,100 institutions worldwide in the cloud with Ellucian.

Using Ellucian Banner, a cloud-based Enterprise Resource Planning (ERP) solution, Springfield College will integrate systems and improve workflows across financial management, human capital management, financial aid, customer service and the institution’s Student Information System. Integrated data across systems will equip faculty and staff for better decision-making campus-wide. Upgrading operations to a SaaS environment will remove significant maintenance and administrative burdens for the institution and ensure business continuity with a modern, easy-to-use platform.

"After an extensive search, we look forward to our partnership," said Dr. Mary-Beth Cooper, President of Springfield College. "We see Ellucian Banner SaaS as an integral part of our overall strategic commitment to accelerating a digital transformation that leverages best practices, drives operational efficiencies, and builds a modern, more integrated, and responsive technology that meets the needs of our students, faculty, and staff. Ultimately, we will be able to serve our community's evolving needs while remaining agile and affordably sustainable."

“We are pleased to welcome Springfield College to the Ellucian community. Our partnership reinforces the institution’s commitment to delivering a superior student experience and leverages Ellucian’s SaaS solutions to free up internal resources to focus on student success,” said Laura Ipsen, President and CEO, Ellucian. “Implementing Banner in the cloud will strengthen the resiliency of Springfield College’s technology operations — a proactive step to future proof the institution.”

For more information on Ellucian Banner, visit: https://www.ellucian.com/solutions/ellucian-banner.

About Springfield College

Springfield College is an independent, nonprofit, coeducational institution founded in 1885. Approximately 4,100 students, including 2,500 full-time undergraduate students, study at its main campus in Springfield, Mass., and at its regional campuses across the country. Springfield College inspires students through the guiding principles of its Humanics philosophy – educating in spirit, mind, and body for leadership in service to others.

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