Ellucian Enterprise CRM

Your institution’s success depends on lifelong relationships with key groups. Establish and cultivate them with this robust set of constituent relationship management solutions built specifically for higher education.

Nurture relationships throughout the student lifecycle and beyond

Understand the full relationship

Understand the full relationship

See details of a comprehensive view of interactions over time.

Manage with insight

Manage with insight

Make faster, better decisions about strategies and tactics with integrated and consistent data.

Personalize every engagement

Personalize every engagement

Engage constituents more deeply at any point in the relationship.

Work efficiently

Work efficiently

Help every user manage key tasks with configurable dashboards.

Features

Enterprise-class, higher education functionality

Enterprise-class, higher education functionality

draws upon global resources to meet institution-specific needs.

  • Conduct business your way with configurable processes and data models specific to higher education
  • Grow your understanding of constituents with extensive role-based dashboards and reporting capabilities
  • Benefit from the power of the Microsoft® Dynamics CRM platform, an enterprise-class, analyst-recommended CRM
Unparalleled integration and interoperability

Unparalleled integration and interoperability

assures that institutions connect data silos and achieve process consistency.

  • Access campus data via web services integration with core administrative systems, including student information, finance, financial aid, learning management, and advancement systems
  • Ease user adoption by other core administrative system users thanks to embedded capabilities, especially when using Banner® by Ellucian or Colleague® by Ellucian
  • Manage identity and access controls efficiently and appropriately through a variety of authentication standards
  • Enhance productivity with available tools for easy import and export of data, and by using familiar, integrated applications such as Microsoft Outlook and Microsoft Excel 
Extensible technology supports fast, sustainable speed-to-value

Extensible technology supports fast, sustainable speed-to-value

so that institutions can adapt to change with minimal disruption and cost.

  • Reduce time spent on data collection and analysis with dashboards, forms, and views that can be personalized for the individual and standardized across the work group, department, or institution
  • Facilitate extensions across applications using our published application programming interfaces (APIs) and software development kit
  • Minimize the cost and complexity of upgrades by managing your specific configurations and custom code separate from Ellucian and Microsoft configurations and code 
Flexible deployment options

Flexible deployment options

and our consultative approach guide you toward the best way to proceed.

  • License and implement the solutions together, or select the ones needed now and evaluate others later
  • Select the on-premise or Software-as-a-Service deployment model knowing you can switch to the other model as your institution’s needs evolve

How it works

Built on the Microsoft Dynamics CRM platform, Ellucian Enterprise CRM delivers a higher education-specific solution with enterprise-grade performance. Its integration with key systems, along with customizable workflows, activity tracking, and task management enables greater productivity. The result is more effective recruitment and enrollment, support and retention of current students, and cultivation of meaningful, life-long relationships with alumni and supporters.

Build lifelong relationships

Who is using Ellucian Enterprise CRM?

More than 250 institutions around the world depend on Ellucian Enterprise CRM to support their recruitment/enrollment, student engagement, and advancement needs.