Ellucian CRM Recruit
Build your class, better
Exceed your student recruitment and enrolment goals — while giving your prospects the personalised experience they expect and deserve.
All the core features you need for student recruitment and engagement.
Connect with your staff via a specialised portal where they can enter and manage applications, review status, and assign staff for follow up.
Automated ERP integration
Do not wait for batch imports that can delay prospect engagement. Recruit seamlessly integrates with Ellucian ERPs in real time, aligning prospect record information with applications, academic history, communications, and financial data.
Provide a consistent look and feel to your forms, website, and communications through configurable templates that use your unique colours, logos, and branding guidelines.
Live chat with students and track engagement within their prospect record. Embed into nearly any website to provide an immediate outreach platform for prospective students with questions.
Import suspect lists, applications, test scores, and more directly into the system.
Easily review applications and supplemental items through Recruit’s online platform. Use rules and dynamic criteria to automatically assign decisions, or route applications to appropriate team members for follow-up.
Customise views with mobile, dynamic forms that allow for conditional logic and rules — so only relevant program details are displayed, saving prospective students time and frustration.
Build personalised and customisable bulk email options with Recruit’s easy-to-use template editor. Track engagement, open rates, click-throughs, and more with targeted metrics and ROI.
Save time and effort on events with online and mobile event creation, guest management, tracking, and measurement.
Recruit aligns with different global initiatives including UCAS integration (UK), clearing, and confirmations.
Set rules and parameters for incoming inquiries to automatically route to recruiters based on territory assignments.
Connect with audiences where they spend most of their time: on their phones. Text conversations are tracked within activity records so engagement can be measured and managed across your entire team of recruiters.
Collectively manage recruiter trips and success outcomes of each visit. See a summary of results including applications, enroled students, and more.
Multi-touch communication plans
Build a comprehensive multi-touch engagement strategy for events, prospect nurture, and more. Use conditional fields and triggered communications for automated outreach. Visualise every prospect touch point — via phone, email, text, and more — in one comprehensive view.
Give students a convenient self-service mobile platform to manage their applications, recommendations, transcripts, programme details, financial accounts, and more.
Prospect inquiry and tracking forms
Create account and inquiry forms to collect prospect data. Embed codes into existing websites and use filtering criteria to track prospect activity and automatically assign follow-up to team members.