Seamlessly managing data and processes across global campuses

 

With CRM Recruit we can have a global standardised process but also have the flexibility to vary things where we need to for legal or statutory purposes.

Chris Pirie

Student Systems Manager, Heriot-Watt University

 

The Challenge

Creating a consistent, improved user experience across multiple campuses.

The Results

• Standardising data and processes across multiple global campuses
• Improving the student experience with a modern interface
• Reducing the need for users to duplicate tasks

Summary

Heriot-Watt University has been using Ellucian Banner for 16 years. Chris Pirie, Student Systems Manager at Heriot-Watt University, shares how the institution has been able to improve the staff and student admissions experience across their global campuses with CRM Recruit.