Carol brings over 30 years of experience in higher education, having worked across departments including Registry, Finance, and IT at UMIST and the University of Manchester for 15 years. During this time, she gained deep expertise in student data management, including HESA returns and UCAS integrations.
For the past 17 years, Carol has been with Ellucian, where she has spent the last 9 years in Product Management. She has led the strategic redesign of HESA Data Futures developments and played a pivotal role in guiding institutions through the complex process and functional transformations required for success in a rapidly evolving sector.
Having worked on five different student record systems, Carol has a unique and comprehensive understanding of the challenges institutions face — particularly in today's climate of constrained funding and limited resources. Her insights and leadership continue to support universities in navigating these pressures with confidence.
Outside of her professional life, Carol is passionate about Labradors and dedicates her time to volunteering with several charities focused on rehoming abandoned dogs.
