Insights

Everything you’d ever want to know about trends, challenges and latest thinking in higher education.

Latest Insights

Article
Enhancing the Student Experience: Digital and Beyond

Increasingly, customer experience is dictating strategy - so how does this affect operations, capabilities and technology in higher education?

Success Story
New student information system supports compliance with increased regulation

Christie’s Education improves the staff and student experience while getting control of its data reporting.

Video
Royal Holloway, University of London prepares for digital transformation

Higher education is on the cusp of a digital transformation. Here is Royal Holloway’s story and how they are preparing their institution for the ‘digital tidal wave’.

Article
Digital Transformation: Where do you start?

Digital transformation is our new blockchain. However, digital transformation can feel somewhat less tangible than other technology ‘hot topics’ but we must start somewhere.

Article
Change management doesn’t end at go-live

Once the project is completed, the work isn’t over. Change management is a continuing process.

Article
Change management: The crucial role of engagement

Getting all the right people together for a project is only half the battle. For effective change management, you must keep everyone engaged.

Article
The importance of alignment in change management

Looking to make a change at your institution? You’ll need support and alignment to make it work.

Success Story
New student recruitment system supports postgraduate programme growth

NUI Galway streamlines the application process with Ellucian CRM Recruit, delivering an improved experience for staff and students.

Article
Change management isn't a checklist—it's about adoption

Change in higher ed is inevitable—but how an institution tackles those changes can make all the difference

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