The latest thinking about higher education trends, innovations, and challenges.

Latest Insights

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Do personalised communications make a big difference?

A survey of students, alumni, and administrators shows how personalised communications can lead to increased enrolment and future donations. 

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The cloud: a smart move for higher education

How cloud computing is an engine for growth and maintaining a competitive edge. 

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Utilising volunteers in advancement

Building long-term engagement with alumni through gifts of time and talent. 

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The psychology of student attention

Getting personal: Engage prospective students the right way.

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Turning prospects into donors: Do you have the right moves

Create and deepen relationships with your top donors and prospects.

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2017 survey of community college presidents

How leaders are taking on challenges in enrolment, retention, and student success.

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4 ways to improve student retention

Moving from early alerts to early engagement that works.

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7 steps to creating an early alert programme

Early alert programmes help institutions define student success—and enable more of it.

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Enrolment management in an era of change

A survey of trends, challenges, and opportunities in enrolment management.