Mount Saint Mary's University Los Angeles

University empowers students through self-service

Challenge

Enhance the advising experience and streamline the registration process

Results
  • Students were able to plan their courses in advance of registration
  • Students can access unofficial transcripts without waiting in line at the registrar’s office
  • Delivering a modern experience that meets students’ expectations

Mount Saint Mary’s University, Los Angeles implements Ellucian Colleague Student Planning to enhance the advising experience.

Shannon Shank, Senior Director, Enterprise Application Services, Mount Saint Mary’s University, Los Angeles

Student Planning's impact on our students and staff is brand new. We joined it with advising to prepare for registration that opened this past Monday. So, our advisors are learning how to advise in a little bit of a different way. And the students, in terms of Student Planning, we had a pilot group of students and we let them get in a little bit early. And so, they were able to plan their courses without their advisor before their appointments. And then when registration opened, they could just register for those courses that were already in their plan.

The students that we've worked with during our pilot testing were excited. There were a couple pieces in there that they loved, like our unofficial transcript, so they don't have to go to the registrar's office anymore to stand in line for that. I also think that because our students are who they are in this day and age, we are delivering what they are asking for, and they seem to be happy with that.

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