Ellucian Client Support

COLLEAGUE CLIENTS: The Colleague License server, the DPR, and clients.datatel.com will be taken offline between the hours of 6:00PM ET on March 24, 2017 through 8:00AM ET on March 27, 2017 to perform maintenance. Please visit this eCommunities post for further information. In addition, an email was sent directly to primary contacts at your institution this week with information on the maintenance.


Membership in the Maintenance Advantage Program gives you access to the Ellucian Support Center, where you can find all the information you need to keep your skills current and your systems running smoothly.

This site replaces Connect, Customer Support Center and AnswerNet and is accessible through our single sign-on portal, the Ellucian Hub.

Ellucian Hub

If you’re a current client and have not received your new ID and login, please self-register.

Share your ideas

Ellucian relies on your input to help determine what product enhancements to make. Go to the Ellucian Support Center and click on the “Ideas” tab. From there, you can review peers’ ideas, vote on those you want to see included in future product releases, and even submit your own ideas for others to review and vote on.

Learn about the new eCommunities and create an account here: http://www.ellucian.com/eCommunities/