Ellucian Customer Support


The Ellucian Hub, is our single sign-on portal site. For CCE access, please contact your Ellucian Customer Success Manager or Project Manager.

Ellucian Hub

If you’re a current customer and have not received your new ID and login, please self-register.

Important notice

clients.datatel.com will be decommissioned on Monday, June 4, 2018. Please update your bookmarks accordingly.

If you need to enroll in Ellucian’s instructor led classes, please visit our Education Services Course Catalog page. Starting on Monday, June 4th, you will be directed from that page to a new registration system to enroll in classes. You will not need to log in to that new system.

Colleague Certification (formerly Product Certifications and Cessations) will be moving into the Ellucian Hub in order to be secured and available with the rest of your Ellucian support solutions, such as eCommunities and the Support Center.

Share your ideas

Ellucian relies on your input to help determine what product enhancements to make. Go to the Ellucian Support Center and click on the “Ideas” tab. From there, you can review peers’ ideas, vote on those you want to see included in future product releases, and even submit your own ideas for others to review and vote on.

Learn about the new eCommunities and create an account here: www.ellucian.com/eCommunities/