Insights

The latest thinking about higher education trends, innovations, and challenges.

Latest Insights

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What three college presidents achieved through digital transformation

Modernization is essential if institutions want to enhance efficiencies and experiences. Here, three institutional leaders share how they've leveraged digital transformation.

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What Miami University of Ohio learned from alumni engagement scoring

From choosing criteria to tailoring your outreach, check out these tips and lessons learned from a university that’s been there.

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No More Duct Tape—How One School Replaced its Aging Business Tech

Naropa University shares why it moved to SaaS and tips for a timely migration.

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Papers, Post-its, and Pedometers: Why Modernization Is About More than Just Technology

Getting the most out of IT investments requires corresponding changes in how things are done. Too often, that half of the equation is overlooked – and modernization becomes a zero-sum game.

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Change management doesn’t end at go-live

Once the project is completed, the work isn’t over. Change management is a continuing process.

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Change management: The crucial role of engagement

Getting all the right people together for a project is only half the battle. For effective change management, you must keep everyone engaged.

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The importance of alignment in change management

Looking to make a change at your institution? You’ll need support and alignment to make it work.

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Change management isn't a checklist—it's about adoption

Change in higher ed is inevitable—but how an institution tackles those changes can make all the difference

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Change leadership: Communications best practices

Properly and effectively communicating change in higher education is critical. You’re not just dealing with employees—you’re dealing with people who are emotionally invested with their workplace and its culture. And an ineffective communication strategy in this environment can be disastrous. Here’s how to do it right.