Insights

The latest thinking about higher education trends, innovations, and challenges.

Latest Insights

Video
It’s important to be intentional about change

Why Tiffin University’s president follows Kotter’s change model and how it helps her effectively lead her institution through the change process.

Success Story
Call Center Services provides 24/7 support

By implementing a call center, SUNY Rockland Community College expanded their help desk services and increased their overall satisfaction rating.

Success Story
Shifting application processing online

By automating its document management process, Ajman University improved access control, search capability, and the online application review process.

Article
Transforming into a virtual campus: Is it time to reassess your institution's priorities?

Mehmet Batmaz, head of IT infrastructure at the University of Greenwich, discusses the guiding principles and benefits of his institution’s digital strategy.

Success Story
Charting the right path with IT governance

Here’s how Brookdale Community College implemented a strong IT governance policy to bolster the college’s mission.

Article
Security, privacy, and compliance in the cloud

Lehigh University’s chief information security officer discusses cloud security, compliance, and vendor partnerships.

Article
The cloud’s vital role in business continuity

Waukesha County Technical College’s Chief Security Officer and CIO Rodney Nobles explains why his institution moved to the cloud, and how the move has paid off.

Article
Welcome to the university of the future

What does the university of the future look like, and how is digital transformation making the future a reality?

Video
Digital transformation is cultural

The data-driven culture at Aquinas College helps inform decisions and improve business processes.