Maryville University

Mobile one-stop shop transforms the student experience

Maryville University relies on technology and innovative thinking to serve students—wherever they are

Maryville University - Mobile one-stop shop transforms the student experience

Challenge

Integrate data and provide an improved student experience

Results

  • Reduced response time to resolve issues
  • Increased student engagement and participation
  • Improved access to data through integration and mobile solutions

Summary

Because Maryville University’s growing population of students have come of age during the digital era, the institution realized that today’s students expect information to be readily available and easily accessible. That’s why the university created a one-stop, centralized location for students to access information and seek assistance, whether it’s requesting a transcript, paying tuition, or simply asking a question. What’s more, the institution also utilizes a mobile “Solution Squad” armed with the latest tech tools to help students wherever they may be.

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Author
Suzanne Marshall-Caby
AVP of Operational Strategy, Service, and Standards
Maryville University
Products & Services Used

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