Customer Stories In higher ed, we learn from others. Read on to find out what institutions just like you are doing with Ellucian solutions. Enrollment and Retention (-) Operational Efficiency Facet Topic Banner Colleague Ellucian Ethos Ellucian Intelligent Learning Platform Experience (-) Services Facet Solutions Under 3,000 3,000 - 5,000 (-) 5,000 - 8,000 8,000 - 15,000 Facet Institution Size Snapshot Facet Success Story Type (-) 2-year Public Institution Facet Institution Type Reset Filters Services By implementing a call center, SUNY Rockland Community College expanded their help desk services and increased their overall satisfaction rating.