Customer Stories In higher ed, we learn from others. Read on to find out what institutions just like you are doing with Ellucian solutions. (-) Enrollment and Retention Facet Topic (-) CRM Recruit Facet Solutions 3,000 - 5,000 Facet Institution Size Video Case Study (-) Snapshot Facet Success Story Type (-) 2-year Public Institution Facet Institution Type Reset Filters CRM Recruit With both urban and rural prospective-student pools, Black Hawk College faced the unique challenge of realigning their enrollment strategy at the start of the COVID-19 pandemic.