Customer Stories In higher ed, we learn from others. Read on to find out what institutions just like you are doing with Ellucian solutions. (-) Operational Efficiency Facet Topic (-) Services Facet Solutions (-) 5,000 - 8,000 Facet Institution Size Video (-) Snapshot Facet Success Story Type 2-year Public Institution Facet Institution Type Reset Filters Services By implementing a call center, SUNY Rockland Community College expanded their help desk services and increased their overall satisfaction rating.