Privacy Policy

Ellucian Commitment to Privacy

Ellucian respects your privacy and recognizes the importance of your personal information. We are committed to protecting your information through our compliance with this Privacy Policy.

This Privacy Policy describes our practices in connection with information we may collect through your use of our website (our “Site”). By using our Site, you consent to our collection and use of the information described in this Privacy Policy. If you are an Ellucian customer, please visit this page to read about our privacy policies and practices relating to customer and student information we may collect in providing Ellucian products and services to you.

Ellucian has self-certified to the EU-U.S. Privacy Shield Framework regarding the collection, use and retention of personal data transferred from the European Economic Area to the United States. Ellucian also complies with the U.S.-Swiss Privacy Shield Framework regarding the collection, use and retention of personal data transferred from Switzerland to the United States and has self-certified that it adheres to the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. Please click here to view our Privacy Shield Policy. References to “this Privacy Policy” include the Privacy Shield Policy. If there is any conflict between the terms herein and the terms of our Privacy Shield Policy with respect to personal data transferred from the European Economic Area and/or Switzerland to the United States, the Privacy Shield Policy shall govern.

Collection and Use of Information

Ellucian will only collect your personal information (such as your name, address, or telephone number) if you provide it to us voluntarily. Personal information collected on our Site may be stored and processed in the United States or any other country in which Ellucian and its affiliates and agents maintain facilities. By using our Site, you consent to the storage, processing, and transfer of your personal information outside your country.

In addition, we automatically collect certain information regarding visitors to our Site, including information about your equipment, browsing actions and usage patterns. The information we collect automatically is statistical data and does not include personal information. We use this information solely for internal purposes, such as to improve our Site.

The technologies we use for this automatic data collection include cookies. A cookie is a small file placed on the hard drive of your computer. You have the ability to delete cookie files from your hard drive at any time or avoid cookies by configuring your browser to reject them or to notify you when a cookie is being placed on your hard drive.

Ellucian, on its own or through third party vendors, occasionally uses first-party and third party cookies together to inform, optimize and serve ads based on your past visits to our Site. The techniques Ellucian’s third party vendors employ do not collect any personal information. You can visit this page and this page to opt out of this advertising.

Our Site uses Google Analytics Demographics and Interest Reporting to help us understand, in aggregate, the age, gender and interests of Site visitors. This Google Analytics tool does not reveal to Ellucian your name or other identifying information. Ellucian does not combine the information collected through use of Google Analytics with personally identifiable information. The information received from Google Analytics is used only to improve our Site and the type of information displayed to Site visitors so we can better serve those interested in Ellucian. You can prevent Google Analytics from recognizing you on return visits to our Site by using Google Analytics’ Opt-out Browser Add-on, available on this page.

Our Site may also use Facebook features and tools, including pixel tags added to the Site, that allow data about actions of Site visitors to be sent to Facebook to track conversions and to allow Ellucian to create custom audiences for the products or services Ellucian may advertise on Facebook. We may also provide Facebook with other data we have collected about you for this purpose, using Facebook tools that allow data such as email addresses and phone numbers to be locally hashed on our system before we upload and pass such data to Facebook. Facebook’s use of such data is governed by Facebook’s Data Use Policy. You can adjust Facebook ad settings at You can also manage the interest-based advertising you receive or completely opt-out of receiving such advertising by indicating your choice in

Ellucian occasionally hires other companies to provide services on our behalf; for example, to process event registrations. Ellucian will provide these companies only with the information they need to deliver the services, and they are contractually prohibited from using that information for any other purpose.

At any time, while accessing our Site, any visitor may decline participation in any activity that would require providing information (e.g., survey email, or e-commerce). Your decision not to participate will not affect your ability to use any other feature on our Site.

Ellucian offers you opportunities to engage in blogs, forums, and Twitter and Facebook accounts that are designed to be visible to other users, including comments and postings. You should be aware that any personally identifiable information you choose to submit via those media can be read, collected, and used by other participants and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit when you engage in such activities.

Ellucian’s products and services are not intended for children under the age of 13. Ellucian does not knowingly collect any information from children. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.


Ellucian has implemented a number of security features to help prevent the unauthorized release of or access to personal information. Although Ellucian has endeavored to create a secure and reliable Site for you, the confidentiality of any communication or material transmitted to or from Ellucian via the Site or email cannot be guaranteed.

External Web Sites

Some hyperlinks and banner advertisement may link to third party websites. You should be aware that these third party websites are not controlled by Ellucian and are not subject to this Privacy Policy. You should check the privacy policies of the third party websites to see how your personal information will be collected and used.

Your Access to and Control Over Your Information

You have the right to access the personal information that Ellucian has collected about you. You may do the following at any time by contacting us at [email protected]:

  • Opt out of any future contacts from us
  • See what information we have about you, if any
  • Change, correct, or have us delete any information we have about you
  • Express any concern you have about our use of your information

How to Contact Us

Should you have any questions or concerns about this Privacy Policy, please contact us at [email protected].


This Privacy Policy may be revised from time to time. All updates will be posted on this page. Your continued use of this Site following the posting of changes to these terms will mean you accept these changes.

Updated: September 21, 2017