Roger Williams University
Roger Williams University

Expanding market reach and improving the experience for students and staff

Challenge

Grow market share with non-credit offerings, improve student and staff experience

Results
  • Greater efficiency
  • Improved user experience
  • Increased revenue

Modernizing the management of non-credit offerings

Roger Williams University (RWU) is a private four-year institution in Rhode Island serving 5,400 students from around the country. In addition to undergraduate programmes, graduate programmes, and the state’s only law school, RWU provides students of all ages with a wide array of workforce and professional development programmes—most of which are housed in University College, one of its eight schools.

In the past, RWU has used the Ellucian Colleague® Instant Enrollment module to manage non-credit offerings. However, spotting significant potential to grow enrollment from this key sector—as well as to better serve the region’s workforce and professional development needs— the university decided to seek a more tailored, modern technology solution.

“Instant Enrollment just wasn’t in line with what our staff or students expected,” says Carolyn Dias, assistant dean, Operations and Special Projects, University College. “We needed something more modern, nimble, and reliable.”

RWU wanted a solution that would offer everything needed to better serve constituents, as well as expand further into the non-credit market. Another key deciding factor would be how well the software integrated with other systems used on campus. To meet these challenges, RWU elected to implement Ellucian Elevate.

Elevate is not only opening us up to a new market, but also the incredible efficiencies we’ve gained have made this such a good move.

Carolyn Dias, Assistant Dean, Operations and Special Projects, University College

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