Better information helps students make better decisions
Saint Peter’s University uses technology to streamline processes and improve student interactions
- Improving the data and streamlining processes helped students make the right choices from the beginning
- A holistic system looks at the whole program, not just the major, and prevents surprises that impede graduation
- Technology enhancements allow for more creativity and more meaningful interactions between students and staff
Virginia Bender, Special Assistant to the President, Saint Peter’s University
The mission of Saint Peter's University leads us to prepare students to excel intellectually, lead ethically, serve compassionately, and promote justice. And in order to accomplish that mission, every five years or so, we establish a strategic plan that will set the priorities and directions for the institution. And we're currently operating under the plan known as Pathways to Distinction. The main focus of the plan is graduation, and graduating students for what we call their careers, but also purposeful lives.
In order to achieve our goals, we of course started with the students. And so, we looked at what our students' perspectives were of their experience at Saint Peter's through the whole lifecycle, from the day they joined us on campus at orientation, all the way through graduation. And looked at all of the processes that they undertake and where we could be more efficient and to strengthen the experience for students.
So, we found that from a technological standpoint, there were quite a number of areas where, if we had better information, more accurate information, more timely information, students would be able to make better decisions.
By streamlining processes, we've been able to help students make the right choice from the very beginning of their experience at St. Peter's. We have a more holistic system now that looks at all of the programs they are pursuing, not just their major but any concentrations or minors or double majors, so that we don't have any surprises, they have no surprises, at the end.
Some of the team members who've worked on this student success projects have said that the way that technology has improved has now enabled more quality interactions with students. Now that they're freed up by more effective technological processes, they have more time to think more creatively about their work. And so, the idea that creativity and more meaningful interactions with students have occurred because of the technology enhancements is pretty exciting for us.