Technology Operations Services
Technology Operations for a Digital-First Future
Application, infrastructure, and end-user support designed to transform campus technology and prepare institutions for long-term growth.
Application, infrastructure, and end-user support designed to transform campus technology and prepare institutions for long-term growth in a digital-first world.
Administrative Application Services
Ellucian’s Administrative Application Services provide institutions with the expertise and support to manage, maintain, and optimize administrative applications. These services ensure reliable operations, planning, and reporting while enabling institutions to enhance or customize applications to meet unique needs. Our team works alongside client administrators and staff to streamline processes, improve efficiency, and support institutional management and student services through a sustainable application environment.
Application Modernization Services
Ellucian’s Application Modernization Services help institutions refine business processes and optimize administrative application configurations, such as Colleague, to align more closely with institutional goals. By combining stakeholder engagement, process discovery, and a clear roadmap, these services enable institutions to enhance efficiency, improve user experience, and strengthen alignment between technology and mission priorities.
Application Management Services
Ellucian’s Application Management Services provide expert administration for databases and application environments, ensuring institutional systems are secure, reliable, and operationally maintained. With industry-trained specialists and dedicated technical support, institutions benefit from optimized performance, reduced risk, and efficient management of vendor-specific systems. Our team installs, configures, and oversees critical environments so institutions can focus on delivering value while relying on stable, well-managed technology foundations.
Infrastructure Support Services
Ellucian’s Infrastructure Support Services provide IT management expertise to support campus networks and data centers. Our Network Services team designs, implements, and supports network environments that deliver applications, voice, video, and data efficiently across campus. By maintaining servers, devices, and network electronics, we ensure reliable performance while proactively enhancing systems and resolving issues with local, remote, and vendor resources. Institutions benefit from secure, scalable, and high-performing infrastructure that enables teaching, learning, and administration.
Infrastructure End User Services
Ellucian’s Infrastructure End User Services provide direct support for desktop, laptop, and mobile devices, as well as Client-owned equipment in classrooms, labs, and public spaces. Services include hardware and software lifecycle management, procurement guidance, and hands-on technical support where systems fall under Central IT oversight. Institutions benefit from consistent device performance, cost-effective technology investments, and reliable classroom technology support that enhances the teaching and learning experience.
Ellucian's Operational Services Complement Our Technology Leadership Services
Executive CIO Services
As trusted partners and cultural stewards, CIO Services bring institutional insight, credibility, and agility to guide IT strategy and operations through change and transformation.